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How do I report a broken traffic signal?
How do I report a broken street light?
How do I report a broken or missing street sign?
How do I report a pothole?
What do I do about a running or leaky fire hydrant?
How do I get my street fixed up?
How can my company help keep our city's highways clean?

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How do I report a broken traffic signal?
If a traffic signal is broken, please call 311 immediately. Please be prepared to provide specific location information about the broken traffic signal.

NYC.gov and Other Resources:
NYC Department of Transportation



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How do I report a broken street light?
Complaints concerning streetlights should be reported to the New York City complaint number, 311, or by filling out the Street Light Repair Request Form. After completing the online form, you will receive a work order number that can be used to check the status of repairs. Complaints can be reported 24 hours a day, 7 days a week.

NYC.gov and Other Resources:
Street Light Repair Request Form



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How do I report a broken or missing street sign?
Complaints concerning signs which are missing, illegible, or vandalized should be reported to the New York City Citizen Service Center, 311, or fill out the Traffic Sign Repair Request Form.

NYC.gov and Other Resources:
Traffic Sign Repair Request Form



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How do I report a pothole?
Use the Department of Transportation's online pothole complaint form to report a pothole.

NYC.gov and Other Resources:
Pothole Complaint Form



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What do I do about a running or leaky fire hydrant?
Hydrants are for fire fighting, not for fun. Each time a hydrant is opened illegally, a thousand gallons of water are wasted each minute. Children risk serious injury from the powerful flow. There is also a severe loss of water pressure, which means that if there is a fire, someone might be injured or die. So if you need to cool off, try the beach or the nearest pool, or get an approved spray cap for a neighborhood hydrant from your local fire house. To report a running or leaky fire hydrant, call 311.

NYC.gov and Other Resources:
NYC Department of Environmental Protection



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How do I get my street fixed up?
Just about everything is handled by the Department of Transportation, with a few exceptions. That includes: traffic signals, streetlights, potholes, broken sidewalks, street signs, sidewalk structures such as cafes, bridges, bollards and bus shelters, among many other things.

NYC.gov and Other Resources:
Department of Transportation



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How can my company help keep our city's highways clean?
The Adopt-A-Highway program is part of the New York City Department of Transportation's citywide effort to clean and beautify the city's arterial highways. Under the program, companies, groups or individuals commit to cleaning a highway site. This can be done by hiring a Maintenance Provider, or by personally cleaning the site.

NYC.gov and Other Resources:
Adopt-A-Highway Program



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