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Department of Consumer Affairs
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Contact DCA

CONTACT DCA ONLINE

Send a message to DCA 

Consumers: File a complaint online

Businesses: Live Chat with a DCA representative (open 9:30 a.m. to 5:00 p.m. weekdays, except holidays)

Submit a Freedom of Information Law (FOIL) request 

Submit a request for accommodation under the Americans with Disabilities Act (ADA)
 

CONTACT DCA BY PHONE

 or 212-NEW-YORK outside the five boroughs
 

MEDIA INQUIRIES
Call 212-436-0042 or e-mail press@dca.nyc.gov 
 
VISIT DCA IN PERSON 

New York City Department of Consumer Affairs
42 Broadway
New York, NY 10004
DCA Licensing Center – 5th floor;
Consumer Complaints – 9th floor;
Collections – 9th floor;
Paid Sick Leave Division – 11th floor

Click here for map
 to Rector Street;   to Wall Street;   to Wall Street;   to Broad Street;  to Rector Street

Hours
Monday         9:00 a.m. to 5:00 p.m.
Tuesday        9:00 a.m. to 5:00 p.m.
Wednesday   8:30 a.m. to 5:00 p.m. *Consumer Complaints open at 9:00 a.m.
Thursday       9:00 a.m. to 5:00 p.m.
Friday           9:00 a.m. to 5:00 p.m.
Closed on weekends and major 
holidays


DCA Adjudication (administrative hearings) 
66 John Street, 11th floor
New York, NY 10038

Click here for map
  to Fulton Street;   to Broadway-Nassau Street;   to Fulton Street 

Hours: Monday through Friday from 8:30 a.m. to 4:30 p.m.


DCA Bureau of Weights and Measures Testing Station
245 Meserole Avenue
Brooklyn, NY 11222

Click here for map
 to Nassau Avenue

*Before visiting the Testing Station, call 311 to schedule an appointment on weekdays between 9:00 a.m. to 2:00 p.m. 

 

 

 

 

 

 

 

 

 

 



  New York City employees are not allowed to ask for or accept anything of value, such as money, gifts, or tips for doing their job. To report corruption, contact the NYC Department of Investigation by visiting DOI online.