NYC Resources 311 Office of the Mayor
Mayor's Office for International Affairs
Emergency Response

The Mayor’s Office for International Affairs responds to emergencies and incidents that involve foreign nationals and/or foreign governments. The Office acts as a liaison with the US Department of State. We oversee consular notification in large-scale operations in New York City and act as liaison between foreign governments and emergency response agencies. Past incidents include Swissair Flight 111, EgyptAir Flight 990, American Airlines Flight 587, and September 11, 2001.

The staff of the Office is available 24 hours a day, 7 days a week, to assist the diplomatic and consular community. In the event of an urgent matter, the Office may be reached during regular business hours at (212) 319-9300. After regular business hours, please call the New York City Police Department at (718) 765-4381, and ask for the on-call Mayor’s Office for International Affairs duty staff to be paged.
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