General Information
Requests for records/information from the TLC are called FOIL requests. FOIL is the acronym for the Freedom of Information Law. Pursuant to this law all requests for records/information are analyzed. See Public Officer’s Law, Article 6, Sections 87 through 90.
Any requests for Insurance on taxicabs or livery cars licensed by the TLC may be made by calling 3-1-1. Any request for this information in writing must be in the form of a FOIL request.
Procedure
1. All requests need to be reduced to writing. The Records Access Officer does not supply responses for any requests for records via telephone. Therefore, all requests made for records need to be faxed or mailed to our office, marked to the attention of the Records Access Officer (“RAO”).
2. The address is:
TLC,
40 Rector Street,
5th Floor, Legal Department,
New York, New York, 10006.
Attn.: Records Access Officer
3. The fax number is: 212-676-1102.
4. Pursuant to the Public Officer’s Law, Article 6, Section 89.3, a FOIL request must “reasonably describe” the record being requested. An accurate description of a record will enable easier identification of that record.
5. You will receive either the documents requested, or an acknowledgement of your request from the TLC within (5) business days of receipt of your FOIL request.
6. If you have any questions concerning the correspondence received from the TLC, you may call 212-676-1718.
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