Search Email Updates Contact Us Residents Business Visitors Government Office of the Mayor NYC.gov always open
NYC Taxi & Limousine Commission

 
Medallion Sale Web Site


  
 



 
   
 
Taxi 07 Roads Forward, a collaborative effort of the New York City TLC and the Design Trust for Public Space, is a comprehensive look at the taxi industry and the ways in which it could better serve the public over the next decade.

This document is the culmination of a creative exercise and contains recommendations that have not been endorsed by the TLC, but rather will serve as the foundation of discussions and explorations to come.
 
Download the document

 


 
Passenger Information | File a Complaint

For more information:
Complainant Hearing Guide

Fields marked with an * are required.
 
Personal Information
   
Name*
Address*
City*
State*
ZIP*
E-mail*
Telephone*
   
Incident Information
   
Date*
Time*
   
Would you like to attend a hearing?* Yes No
(In order for disciplinary charges to be brought against a licensee, you must attend a hearing. By answering no you do not lose your right to pursue this matter at a later date, up to one year from receipt by the Commission.)
   
Available Date and Time (Please check all that apply.):
This section is only required if you have answered "yes" to "Would you like to attend a hearing?"
Monday Tuesday Wednesday Thursday Friday
8:30 AM to 11:30 AM 1:30 PM to 3:00 PM
   
Medallion #:
Driver / Hack #:
Driver Name:
Location:*
   
* What happened? Please check appropriate violation and give a brief description in the space below:

Driver refused to pick up passenger
Driver attempted physical force or used physical force
Driver threatened, harrassed or abused passenger
Operated vehicle in a dangerous manner
Discourteous
Failed to take the most direct route
Attempted to ascertain destination before you entered cab
Fast meter
Failed to comply with reasonable request of the passenger
Did not give correct change
Taximeter was not placed in the recording position
Overcharged:
     Total Fare: $ Amount of Overcharge: $
Other -

   

* Is this complaint a result of Bias/Discrimination? Yes No

If yes and you would like to pursue this matter with the Human Rights Commission, please contact them at (212) 306-7450.

(Please continue with the submission of this complaint)

Please provide a brief description of your complaint:
   





Copyright 2008 The City of New York Contact Us | FAQs | Privacy Statement | Site Map