The New York City Taxi and Limousine Commission launched a program providing wheelchair-accessible taxi dispatching services. Wheelchair-accessible taxis will respond to trips originating in Manhattan and ending anywhere in the five boroughs, Westchester and Nassau counties and the three regional airports. Passengers pay the normal metered taxi fare in New York City from the point of pick-up to destination. There are no extra costs to passengers.
There are five ways to request a New York City wheelchair-accessible taxi:
- Call 311
- Call the dispatch center directly: (646) 599-9999
- Text a request to: (646) 400-0789
- Use the mobile app “Wheels on Wheels” (WOW), powered by Taxi Magic and available free at the Apple iTunes Store
- Order online at www.nycaccessibledispatch.org
Would you like to request demand-responsive wheelchair-accessible service? Please feel free to contact the licensed FHV base of your choice:Licensed For-Hire Vehicle Service Providers (pdf)