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Taxicab Passenger Enhancements Project (TPEP)

Click on the links below for more information about this project.

Information for interested TPEP Applicants
Detailed TPEP 2.0 Provider Specs
Archive
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Information for interested TPEP Applicants

 

Information on how to apply to become an Authorized TPEP Provider can be found below.
 
- Step 1 – Submit Application:  
Submit in person the required application and all required supporting documents at our Licensing facility in Long Island City. The Commission’s Licensing Division will begin accepting applications by appointment only on February 11, 2013 at 32-02 Queens Boulevard, Long Island City, NY 11101. Please call 718-391-5641 for an appointment to file your application. Licensing staff will review the application and applicants who meet all requirements will be contacted to schedule the Step 2 interview and testing.
 
- Step 2 – TLC Interview and Testing:
Applicants will be required to install a demonstration TPEP system that meets the requirements of Chapter 75 and the MOU into a TLC vehicle. Once the installation is complete applicants will be scheduled for an interview to provide a demonstration to, and answer questions from, TLC staff. TLC staff will then complete internal testing.
 
- Step 3 – Approval:
Once Step 2 has been completed a TPEP Authorized Provider Certificate will be issued to applicants who have satisfactorily completed Steps 1 and 2.

 
Interested applicants should complete all application materials before applying in-person at TLC’s licensing facility. Incomplete applications will not be accepted. Materials include:

- Application & Instruction Page  
All applicants must complete the Taxicab Technology System Authorized Provider application, and provide all required documents.

- Memorandum of Understanding (MOU)
All applicants must review the MOU and provide a signed copy when applying in-person.

- Security Requirements  
All applicants must comply with TPEP Security requirements (Chapter 76), which are scheduled for a public hearing and Commission vote at the February 21, 2013 Commission Meeting. If the Rules pass and the TLC is granted approval to waive the 30 day implementation period, the Rules will go into effect on the day the final rules are published in the City Record. Third party certifications to this standard will be accepted starting on the day these Rules go into effect.
 

Once TLC names the Authorized TPEP Providers, medallion owners are free to sign with any TLC Authorized TPEP Provider, not just the supplier of their existing TPEP equipment. Contracts with suppliers of TPEP equipment which are signed prior to TLC granting that TPEP Provider Authorization will be invalid and unenforceable. Similarly, contracts which obligate a medallion owner to purchase TPEP equipment from a specific supplier that are signed prior to TLC granting that TPEP Provider will be invalid and unenforceable.

Detailed TPEP 2.0 Providers Specs

Taxi Information   – TPEP Providers must display Taxi Information in accordance with 75-25(d)(2)(viii) of the Rules for Authorization of TPEP Providers in the format outlined by the TLC.

TLC Surveys   – TPEP Providers must to display Passenger Surveys in accordance with 75-25(d)(2)(i)(C) of the Rules for Authorization of TPEP Providers in the format outlined by the TLC.

TLC Feedback   – Updated 6-5-2014: TPEP Providers must display TLC Feedback in accordance with 75-25(d)(2)(ix) of the Rules for Authorization of TPEP Providers in the format outlined by the TLC.

TLC Survey and TLC Feedback Data Spec   – Posted 7-24-2013: TPEP Providers must provide TLC Survey results and TLC Feedback results to the TLC in accordance with 75-25(d)(2)(i)(C)(II) of the Rules for Authorization of TPEP Providers, in the format outlined by the TLC.

Trip Data Spec   –  Updated 2-5-2014: TPEP Providers must provide trip data in accordance with 75-25(c) of the Rules for Authorization of TPEP Providers, of the Rules for Authorization of TPEP Providers in the format outlined by the TLC.

Prologue (Bilingual)   – Updated 6-3-2014: TPEP Providers are required to play the TLC provided Prologue video in accordance with 75-25(d)(2)(i)(A) of the Rules for Authorization of TPEP Providers of the Rules for Authorization of TPEP Providers at the beginning of every taxi trip.

Epilogue (Bilingual)   – Posted 7-18-2013: TPEP Providers are required to play the TLC provided Epilogue video in accordance with 75-25(d)(2)(i)(A) of the Rules for Authorization of TPEP Providers at the end of every taxi trip.

TLC Audio/Video Content Spec   – TPEP providers must be able to play TLC Audio/Video Content in accordance with 75-25(d)(2)(i)(D) of the Rules for Authorization of TPEP Providers in one of the three (3) formats outlined by the TLC.

Healthcare Statement Format – Posted 1/3/2014: TPEP Providers must enable the collection of the $0.06 healthcare fee in accordance with 75-25(q)(2) of the Rules for Authorization of TPEP Providers by providing a quarterly statement to medallion owner customers in the attached format.

Healthcare Reconciliation Format – Posted 1/3/2014: TPEP Providers must enable the collection of the $0.06 healthcare fee in accordance with 75-25(q)(2) of the Rules for Authorization of TPEP Providers by providing a quarterly reconciliation file to the TLC in the attached format.


Any questions about the application process and the Rules for Authorization of TPEP Providers can be directed to TPEPinfo@tlc.nyc.gov .