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Street Hail Livery (SHL) Passenger Enhancements Project (LPEP)

Click on the links below for more information about this project.

Information for interested LPEP Applicants
Detailed LPEP Licensee Specs
Download Adobe Acrobat


Information for interested LPEP Applicants

 

Information on how to apply to become an Authorized LPEP Provider can be found below.
 
- Step 1 – Submit Application: 
Submit in person the required application and all required supporting documents at our Licensing facility in Long Island City. The Commission’s Licensing Division will begin accepting applications by appointment only on June 7, 2013 at 32-02 Queens Boulevard, Long Island City, NY 11101. Please call 718-391-5641 for an appointment to file your application. Licensing staff will review the application and applicants who meet all requirements will be contacted to schedule the Step 2 interview and testing. 
- Step 2 – TLC Interview and Testing:
Applicants will be required to install a demonstration LPEP system that meets the requirements of Chapter 83 and Chapter 84 into a TLC vehicle. Once the installation is complete applicants will be scheduled for an interview to provide a demonstration to, and answer questions from, TLC staff. TLC staff will then complete internal testing.
 
- Step 3 – Approval:
Once Step 2 has been completed an LPEP Licensee Certificate will be issued to applicants who have satisfactorily completed Steps 1 and 2.
 
Interested applicants should complete the LPEP Application before applying in-person at TLC’s licensing facility. Incomplete applications will not be accepted.

Detailed LPEP Licensee Specs

Trip Data Spec – Updated 11-06-2014: LPEP Providers must provide trip data in accordance with 83-31(c) of Licensing & Rules for Street Hail Livery Technology System Providers, in the format outlined by the TLC.

Prologue (Bilingual) – Updated 6-3-2014: LPEP Licensees are required to play the TLC provided Prologue video in accordance with 83-31(d)(4)(i)(A) of Licensing & Rules for Street Hail Livery Technology System Providers at the beginning of every trip.

Epilogue (Bilingual) – Posted 6-28-2013: LPEP Licensees are required to play the TLC provided Epilogue video in accordance with 83-31(d)(4)(i)(A) of Licensing & Rules for Street Hail Livery Technology System Providers at the end of every trip.

Boro Taxi Info – Posted 7-3-2013: Boro Taxi Information is provided for LPEP licensees that offer a Boro Taxi Information section on the PIM. En español (optional) – Posted 1/6/2014.

TLC Survey and TLC Feedback Data Spec – Posted 10-17-2013: LPEP Providers must provide TLC Survey results in accordance with 83-31(d)(4)(i)(C) of Licensing & Rules for Street Hail Livery Technology System Providers, in the format outlined by the TLC.


Any questions about the application process and the new Rules can be directed to TPEPinfo@tlc.nyc.gov.