Who qualifies to purchase a Street Hail Livery (SHL) Permit?
An FHV licensed driver who has been in good standing, owes no money to TLC or the City and has been current for one (1) or more years.
A vehicle owner, who has been in good standing, owes no money to TLC or the City and has been current for one (1) year.
Where can I obtain Street Hail Livery (SHL) Permit application?
For information on how to file an application and to download an application, please click here.
Do I have to be affiliated to a Base?
If you wish to use the permit, you will have to affiliate your SHL Permit to a licensed Base that has an SHL Endorsement on their license. The base will make an appointment for you to have the permit affiliated to the endorsed base or, if you know the base to which you want to affiliate the permit and the base will sign the affirmation form for you prior to your purchasing the permit, you can make the selection when you purchase the permit. To schedule an appointment, please click on www.nyc.gov/tlcappointment
What does it cost to purchase the permit?
The cost of the permit is $1,500 during the first year they are being sold. You will also have to pay the cost of the six (6) required inspections for the vehicle affiliated to the permit at the time you purchase the permit. This is an additional required payment in the amount of $540.00. The total cost, at the time you purchase the permit will be: $2,040.
The license fee for a permit purchased in Year Two (2) will be $3,000; the license fee for a permit purchased in Year Three (3) will be $4,500. This is the same license fee for both Non-Wheelchair Accessible and Wheelchair Accessible SHL Permits.
Do I have to own the vehicle that will be attached to my permit?
No, you do not need to own the vehicle affiliated to the SHL Permit, but the vehicle must be properly licensed by the TLC and properly-equipped before it can operate under your SHL Permit. Note that only a Wheelchair Accessible Vehicle (WAV) can be attached to a WAV SHL Permit. The vehicle must also be affiliated to the same Base as the SHL Permit.
I want to submit an application to affiliate a vehicle to my SHL Vehicle Permit. What do I need to do?
You would have to inform your SHL Endorsed Base with which you are affiliated that you have a vehicle that you want to affiliate to your permit. If the vehicle is not affiliated to the same base, then the base would need to make an appointment with the TLC via our website to request an appointment to have your vehicle application processed.
What are the areas that are permitted for street hail service by street hail livery vehicles?
Street Hail Livery vehicles can pick up passengers by street hail anywhere outside of Manhattan (except for the airports) and in Manhattan north of West 110th street and north of East 96th street. Street Hail Livery vehicles may also accept dispatches in Manhattan north of West 110th street and north of East 96th street and anywhere outside Manhattan, including the airports.
Where can I apply for a Street Hail Livery (SHL) Permit?
The TLC is now accepting wait list appointment requests for the Street Hail Livery (SHL) permits that can be sold in Year two (2). Year two (2) of the Street Hail Livery program will begin on June 6, 2014. Permits will continue to be issued on a first come, first served appointment basis. The license fee for permits issued in Year two (2) is $3,000.00 for either a Wheelchair Accessible or non-Wheelchair Accessible permit, please click here if you would like put your name on the wait list. You will be notified when your appointment will be beginning in May of 2014.
How long does it take to get a confirmation once the appointment request is submitted?
The TLC will begin notifying eligible purchasers in May of 2014.
How many Street Hail Livery (SHL) Permits can a corporation have?
A corporation can buy one (1) non-wheelchair accessible SHL permit or up to five (5) Wheelchair Accessible SHL permits. If the corporation you are with purchases either one (1) Non-Wheelchair Accessible SHL permit or five (5) Wheelchair Accessible SHL permits then you cannot purchase any permits as an individual owner unless you remove yourself from the corporation.
How long do I have to wait for my Street Hail Livery (SHL) Permit?
You will receive a receipt of payment and a facsimile Rate Card when you purchase the SHL Permit. You then have thirty (30) days to affiliate your permit to a base with an SHL Base Endorsement, ninety (90) days or one hundred and eighty (180) days to affiliate a vehicle and then you must go to Woodside to receive your permanent rate card. You have 90 days to affiliate a Non-WAV SHL Permit to a vehicle and 180 days to affiliate a WAV SHL Permit to a vehicle. The 90 and 180 time periods include the 30 days you have to affiliate the permit to a Base with an SHL Endorsement.
Where can I get the list of Street Hail Livery (SHL) Permit holders?
To see a list of all SHL Permit holders, please click here.
What do I need to do to get a permit to advertise on the roof of my Street Hail Livery?
To obtain information on how to apply for a permit, please click on the Street Hail Livery (SHL) Exterior Advertising Application link.