Printer Friendly Format Newsletter Sign-up Email A Friend Translate This Page Text Size Small Medium Large

Lost Property Search

Apply for a License
Pay Renewal Fee Online
Pay Summons Online
Taxi Surveys
File a Complaint
Commend a Driver
Street Hail Livery

Read the press Release
En espanol
Watch the Video
TLC Rules


The TLC is now accepting appointment requests to submit an application to purchase a Street Hail Livery (SHL) license for the second issuance period. Only 6,000 SHL licenses will be issued each year until 18,000 are issued however, some changes have been made to the way the SHL Permits will be issued in the second issuance period.

Beginning in August of 2014, all Non-Wheelchair Accessible Street Hail Livery Permits will be sold as "Convertible (Non-Wheelchair Accessible) SHL Permits (Convertible SHL Permits)".

The TLC will be randomly selecting a minimum of 1,500 of the 4,800 Convertible SHL Permits issued for permanent conversion to a Wheelchair Accessible SHL (WAV SHL) Permit once the second issuance period ends.

If the Convertible SHL Permit you purchased is selected to be permanently converted to a Wheelchair Accessible SHL Permit (WAV SHL) your permit type will be permanently changed to a Wheelchair Accessible Permit in our systems and you will be required, at the designated time, to replace any Non-Wheelchair Accessible Vehicle you have affiliated to the permit with a wheelchair accessible vehicle.  You will only be allowed to affiliate\attach a Wheelchair Accessible Vehicle to the permit from that day forward.  No other vehicle will be allowed.
You will not be required to convert to a Wheelchair Accessible Vehicle before the first renewal of your permit which is three (3) years from the date of purchase.

You will also be eligible to apply for any grant funds available at that time for the first vehicle that will be affiliated to either the converted Wheelchair Accessible SHL Permit and any other WAV SHL Permit you purchase - after the permit has been permanently converted.

At the time of your conversion date, you will be eligible to purchase up to four (4) additional Wheelchair Accessible SHL Permits if you choose to do so and they are available.

Schedule an appointment to submit a Vehicle Application / Request an Inspection appointment / Request an appointment to Submit a Street Hail Livery Permit Application

Please click here to request an appointment

Existing SHL Permit Holders

After you have purchased your SHL license, or if you already own a Street Hail Livery you must take these additional steps before you can begin operation:

Step 1. You must affiliate your SHL license with a Base that has a Street Hail Livery Base Endorsement. A list of the SHL Endorsed Bases can be found on our website. This list is updated on a daily basis.

Step 2. You must attach a fully-equipped and TLC-licensed vehicle to your SHL license. You must then take your vehicle for inspection and “hack up” at our Woodside inspection facility.

You cannot operate your SHL until you complete both of these steps. Information on how to complete these steps can be found using the links below.

Authorized service areas: Street Hail Livery vehicles can pick up passengers by street hail anywhere outside of Manhattan (except for the airports) and in Manhattan north of West 110th street and north of East 96th street. Street Hail Livery vehicles may also accept dispatches in Manhattan north of West 110th street and north of East 96th street and anywhere outside Manhattan, including the airports.

Street Hail Livery (SHL) Applications
SHL Permit Application and Checklist
Driver Application and Checklist
Base/Business Application and Checklist (Livery, Paratransit, Commuter Van)
Vehicle Application and Checklist

Livery Passenger Enhancement Program (LPEP)
For information on LPEP, please click here.
For a list of Authorized LPEP Providers, click here.

The City of New York has put in place a Grant Program to assist in the purchase or upfit of an approved Wheelchair Accessible Vehicle (WAV) for WAV SHL Permit holders. If you are purchasing an Accessible (WAV) SHL Permit you may be eligible for grant funding (the maximum amount per permit or Vehicle Identification Number (VIN) is $15,000) to help you purchase a new Wheelchair Accessible Vehicle or to equip a vehicle with the equipment necessary to make it a Wheelchair Accessible Vehicle provided certain conditions are met.

Please click here for more information and to download the Grant Application, Assignment of Payment Agreement and Grant Agreement EFT and W9 Forms.

Additional Forms / documents
Guide to Understanding the Street Hail Livery Service (SHL)
Street Hail Livery (SHL) Hack-Up & Inspection Requirements
Street Hail Livery (SHL) Vehicle Affiliation Information Sheet
Street Hail Livery (SHL) Permit Owner Information Sheet
Street Hail Livery (SHL) Termination of Affiliation
Purchasing an SHL Permit – next steps Sheet
Street Hail Livery (SHL) Exterior Advertising Application

Street Hail Livery (SHL) Ownership Transfer documents
Street Hail Livery (SHL) Ownership Transfer Application
Lost File Affidavit

Street Hail Livery FAQ
*Please be advised that this material is presented for informational purposes only and has not been reviewed for legal sufficiency.

SHL Driver
SHL Base
SHL Permit
SHL Vehicle

Street Hail Livery (SHL) Current Licensee List (including SHL Endorsed Bases and SHL Permits)
Click here

Scheduled Appointments
Scheduled Appointments for the purchase of SHL Permits
Scheduled Vehicle/Base Transfers to an SHL Permit Appointments

Frequently Used forms
Click here

Additional Information
MTA Tax information
For additional information on the MTA Tax and how it relates to your SHL Permit please click here