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Street Hail Livery

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TLC Rules

ALL 6,000 Street Hail Livery (SHL) permits available
for issuance in the first year have been sold.

The TLC is now accepting wait list appointment requests for the Street Hail Livery (SHL) permits that can be sold in Year two (2).

To have your name added to the wait list for an appointment to purchase a Year two (2) Street Hail Livery permit please click here.

Twenty (20) percent of each year's permits must be reserved for use with wheelchair accessible vehicles. Grants for the purchase or conversion of a wheelchair accessible vehicle are available to those who meet eligibility requirements. Using the links below, you can download SHL applications and checklists, request an appointment to submit an application to the TLC, apply for an accessibility grant, and learn about the rules and regulations pertaining to the SHL service.

Existing SHL Permit Holders

After you have purchased your SHL license, or if you already own a Street Hail Livery you must take these additional steps before you can begin operation:

Step 1. You must affiliate your SHL license with a Base that has a Street Hail Livery Base Endorsement. A list of the SHL Endorsed Bases can be found on our website. This list is updated on a daily basis.

Step 2. You must attach a fully-equipped and TLC-licensed vehicle to your SHL license. You must then take your vehicle for inspection and “hack up” at our Woodside inspection facility.

You cannot operate your SHL until you complete both of these steps. Information on how to complete these steps can be found using the links below.

Authorized service areas: Street Hail Livery vehicles can pick up passengers by street hail anywhere outside of Manhattan (except for the airports) and in Manhattan north of West 110th street and north of East 96th street. Street Hail Livery vehicles may also accept dispatches in Manhattan north of West 110th street and north of East 96th street and anywhere outside Manhattan, including the airports.

Street Hail Livery (SHL) Applications
SHL Permit Application and Checklist
Driver Application and Checklist
Base/Business Application and Checklist (Livery, Paratransit, Commuter Van)
Vehicle Application and Checklist

Livery Passenger Enhancement Program (LPEP)
For information on LPEP, please click here.
For a list of Authorized LPEP Providers, click here.

The City of New York has put in place a Grant Program to assist in the purchase or upfit of an approved Wheelchair Accessible Vehicle (WAV) for WAV SHL Permit holders. If you are purchasing an Accessible (WAV) SHL Permit you may be eligible for grant funding (the maximum amount per permit or Vehicle Identification Number (VIN) is $15,000) to help you purchase a new Wheelchair Accessible Vehicle or to equip a vehicle with the equipment necessary to make it a Wheelchair Accessible Vehicle provided certain conditions are met.

Please click here for more information and to download the Grant Application, Assignment of Payment Agreement and Grant Agreement EFT and W9 Forms.

Additional Forms / documents
Guide to Understanding the Street Hail Livery Service (SHL)
Street Hail Livery (SHL) Hack-Up & Inspection Requirements
Street Hail Livery (SHL) Vehicle Affiliation Information Sheet
Street Hail Livery (SHL) Permit Owner Information Sheet
Street Hail Livery (SHL) Termination of Affiliation
Purchasing an SHL Permit – next steps Sheet
Street Hail Livery (SHL) Exterior Advertising Application

Street Hail Livery (SHL) Ownership Transfer documents
Street Hail Livery (SHL) Ownership Transfer Application
Lost File Affidavit

Street Hail Livery FAQ
*Please be advised that this material is presented for informational purposes only and has not been reviewed for legal sufficiency.

SHL Driver
SHL Base
SHL Permit
SHL Vehicle

Schedule an appointment to submit a Vehicle Application / Request an Inspection appointment / Put your name on a Wait List to submit a Street Hail Livery Application

Please click here to request an appointment

Street Hail Livery (SHL) Current Licensee List (including SHL Endorsed Bases and SHL Permits)
Click here

Scheduled Appointments
Scheduled Appointments for the purchase of SHL Permits
Scheduled Vehicle/Base Transfers to an SHL Permit Appointments

Frequently Used forms
Click here

Additional Information
MTA Tax information
For additional information on the MTA Tax and how it relates to your SHL Permit please click here