New Local Law Changes that affect SHL
- Non-Wheelchair Accessible SHL permits will not be available for sale beginning August 15, 2018. Wheelchair Accessible SHL permits are still available for purchase.
- Existing non-Wheelchair SHL permits can continue to attach a non-Wheelchair Accessible vehicle to their permit by filing an application at our Long Island City office.
- For further information regarding these changes, see the law summary and Industry Notice #18-12.
Street Hail Livery (SHL) Permits
TLC is accepting applications for SHL Permits and up to 6,000 permits are currently available for purchase. Twenty (20) percent of the permits are reserved for use with wheelchair accessible vehicles. Grants for the purchase or conversion of a wheelchair accessible vehicle are available to those who meet eligibility requirements.
Using the links below, you can download an SHL application and a checklist, schedule an appointment to submit an application to the TLC to purchase a permit, apply for an accessibility grant, and learn about the rules and regulations pertaining to SHL service.
How to Affiliate/Transfer a Vehicle to an SHL Permit
Here, you will find information on how to affiliate a vehicle to an SHL permit.
To file an affiliation application, you may schedule an appointment via the Self Scheduling Site. Go here to schedule an appointment.
The Base may also schedule an appointment for you to submit an affiliation Application.
If the Base scheduled the appointment, you will need to go to your Base to obtain the appointment confirmation.
Transfer Application & Checklist
SHLVEHICLE OWNER: If the vehicle owner does not want to appear at the TLC in person, they may choose someone to come to the TLC for them by filling out the Street Hail Livery Vehicle Power of Attorney Form.
PERMIT OWNER: PERMIT OWNER: If the permit owner does not want to appear at the TLC in person,
Street Hail Livery (SHL) Applications
Request an Appointment
Existing SHL Permit Holders
After you have purchased your SHL license, or if you already own a Street Hail Livery you must take these additional steps before you can begin operation:
Step 1. You must affiliate your SHL license with a Base that has a Street Hail Livery Base Endorsement. A list of the SHL Endorsed Bases can be found on our website. This list is updated on a daily basis.
Step 2. You must attach a fully-equipped and TLC-licensed vehicle to your SHL license. You must then take your vehicle for inspection and “hack up” at our Woodside inspection facility.
You cannot operate your SHL until you complete both of these steps. Information on how to complete these steps can be found using the links below.
Authorized service areas: Street Hail Livery vehicles can pick up passengers by street hail anywhere outside of Manhattan (except for the airports) and in Manhattan north of West 110th street and north of East 96th street. Street Hail Livery vehicles may also accept dispatches in Manhattan north of West 110th street and north of East 96th street and anywhere outside Manhattan, including the airports.
Hail Zone Decals Requirement
Street Hail Livery vehicles (also known as Green cabs) are required to display a mandatory “Hail Zone” decal on each of its rear doors.
The decal will inform prospective passengers that these vehicles are not authorized to pick up passengers in Manhattan south of East 96th Street and south of West 110th Street or at the La Guardia or John F. Kennedy airports. (These areas are known as the Hail Exclusionary Zone.). Additional information on marking specifications on where to place the decals on your vehicle is available here
Technology System Provider (TSP)
All SHLs are required to be outfitted with a TSP system. These systems provide automated trip records and debit/credit card processing.
A list of Authorized TSPs is available here.
Additional information on becoming an Authorized TSP Provider is available here.
The City of New York has put in place a Grant Program to assist in the purchase or upfit of an approved Wheelchair Accessible Vehicle (WAV) for WAV SHL Permit holders. If you are purchasing a WAV SHL Permit you may be eligible for grant funding (the maximum amount per permit or Vehicle Identification Number (VIN) is $30,000) to help you purchase a new WAV or to equip a vehicle with the equipment necessary to make it a WAV provided certain conditions are met.
Additional information on the Grant Program, Grant Program Agreement, Electronic Funds Transfer (EFT) form and W9 Forms or to download the Grant Application is available here.
Additional Forms / documents
Street Hail Livery (SHL) Ownership Transfer documents
Street Hail Livery FAQ
Check TLC & DMV License Status
Current Licensee List (including SHL Endorsed Bases and SHL Permits)
Frequently Used forms
- MTA Tax information
Additional information on the MTA Tax and how it relates to your SHL Permit is available here.