For-Hire Vehicles (FHVs) provide prearranged service through TLC-licensed bases, allowing passengers to contact companies that have networks of licensed drivers and vehicles that can pick them up. There are three classes of FHV service in New York City: Community Cars (aka Liveries), Black Cars, and Luxury Limousines. All for-hire service must be arranged through a TLC-licensed base or a TLC-licensed Dispatch Service Provider (DSP) working with a licensed base, and performed by TLC-licensed drivers in TLC-licensed vehicles. Information about the current TLC-licensed bases can be found in the appropriate link below.
In June 2015, the TLC adopted the Dispatch Service Provider (DSP) Rules, which 1) introduced a new category of license for companies that work with TLC-licensed bases to match passengers and TLC-licensed drivers and vehicles, and 2) increased service standards for all bases. The TLC made these changes to ensure that all companies connecting passengers and TLC licensees, through whatever technological means, adhere to the same important safety, transparency, accountability, and availability principles. TLC has updated the base licensing and renewal processes to reflect the new requirements. All new and renewal base applications submitted will have to meet the new requirements. More information about what bases need to do to comply depending on whether or not they dispatch via smartphone apps and other passenger-facing booking tools can be found using the New Requirements for TLC-Licensed Bases link.
Resources for Bases: