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FAQs - Persistent Violator

What is a Persistent Violator?

TLC’s Persistent Violator Program is designed to identify those drivers that do not follow important TLC rules ensuring safety and consumer protections.  The Persistent Violator Program allows TLC to suspend a driver’s TLC license for up to 30 days after accumulating 6 or more TLC-issued Persistent Violator points in a 15-month period.  Additionally, a driver’s TLC license will be revoked after accumulating 10 or more TLC-issued Persistent Violator points in a 15-month period.

  • If you drive a Medallion Taxi, Street Hail Livery or a For Hire Vehicle and would like further information about the Persistent Violator rules, please refer to Chapter 80.

If I receive a Persistent Violator summons, what must I do?

If you receive a Persistent Violator summons you will have to attend a TLC hearing.  If you have not recently completed a Persistent Violator Refresher Course you may be able to take the course and reduce your Persistent Violator points by up to 3 points.  See below for more information on eligibility to reduce persistent violator points.

How can I reduce my Persistent Violator point total?

To better understand how the Refresher Course can reduce points on your TLC license, please refer to Chapter 80. For additional information.

Where can I take the Refresher Course?

A complete list of certified courses is available in the Refresher Course Handout.

How long is the Refresher Course?

The refresher course is 8 hours in total, which is split into two four- hour sessions. For additional information on how long the refresher course is, please refer to the Refresher Course Handout.

How much does it cost to take the Refresher Course?

A fee of $75 must be paid to the school of your choice. Please refer to the Refresher Course Handout for additional information.

These FAQs are for informational purposes only, and are not a full statement of your rights, duties, and obligations under TLC Rules and applicable law. In the event that any of the information contained in these FAQs is not current or otherwise incorrect, the TLC’s Rules and applicable laws govern. The TLC’s Rules can be found on our website at  www.nyc.gov/tlc.