I want to purchase an SHL Permit AND affiliate my existing vehicle to the permit – can I do that?
I need a Grant Approval letter to purchase a Wheelchair Accessible Vehicle (WAV). How do I apply?
To obtain a Grant Approval letter you must first own an SHL WAV permit. You can then drop off your Grant Application form found on our website at our Licensing Facility, located at: 31-00 47th Avenue, 3rd floor LIC NY 11101.
Once your Grant Application has been reviewed, you will be notified by e-mail if you are approved and an Approval letter will be sent to you.
Please refer to the Grants Program webpage for additional information on how to obtain a Grant Application. Please also refer to TLC Rules Chapter 82 for more information about grants.
Who is entitled to grant funding?
The City of New York will issue grants up to $15,000 to Wheelchair Accessible Vehicle (WAV) SHL Permit holders to aid in the purchase of or upfit of a wheelchair accessible vehicle (WAV). Each WAV SHL Permit holder may apply for a grant to receive up to $15,000. Only one grant per permit or vehicle identification number is allowed.
Please refer to the Grants Program webpage for additional information
If I own the vehicle attached to the permit but not the Street Hail Livery (SHL) Permit itself do I have to be affiliated to the same Base as the SHL Permit holder?
Yes, the vehicle must be attached to the same base as the SHL Permit holder.
I want to affiliate my vehicle to an SHL Vehicle Permit - what do I need to do?
You will need to notify the SHL Endorsed Base and the SHL Permit holder that you want to affilate your vehicle to the permit.
For existing vehicle licenses - Vehicle Owners can choose the date and time of their appointment. To file a Transfer/Affiliation, you must schedule an appointment via the Self Scheduling Site go here to schedule an appointment.
For New Vehicle Licenses you will need to file your application online here and an appointment will be sent to you to complete your application.
Street Hail Livery - SHL (IF APPLICABLE):
VEHICLE OWNER: If the vehicle owner does not want to appear at the TLC in person, they must choose someone to come to the TLC for them by filling out the Street Hail Livery Vehicle Power of Attorney Form.
PERMIT OWNER: If the vehicle owner does not want to appear at the TLC in person, they must choose someone to come to the TLC for them by filling out the Street Hail Livery Vehicle Power of Attorney Form.
How often do Street Hail Livery (SHL) vehicles have to be inspected?
SHL vehicles are required to be inspected two (2) times a year. At your initial Hack-Up you will receive your next scheduled inspection appointment.
What type of vehicles can I use with a Street Hail Livery (SHL)?
Any vehicle that meets the licensure requirements of our rules. Please visit our TLC rules for additional information.
Where can I find information on where to place the markings on my vehicle, also known as Hail Zone Decals?
How can I check to see if my appointment to submit an application to Transfer to a Street Hail Livery Permit (SHL) has been scheduled?
You should receive via e-mail an appointment confirmation form with your scheduled date and time to come in to our Licensing facility to have your application processed the same day you submit your request.
If you have not received your appointment confirmation, you should check the list of scheduled SHL Permit appointments on our web site to see if an appointment has been scheduled for you. Please click on Scheduled Vehicle/Base Transfers to an SHL Permit Appointments.
These FAQs are for informational purposes only, and are not a full statement of your rights, duties, and obligations under TLC Rules and applicable law. In the event that any of the information contained in these FAQs is not current or otherwise incorrect, the TLC’s Rules and applicable laws govern. The TLC’s Rules can be found on our website at www.nyc.gov/tlc.