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FAQs - FHV - Additional Information

• How can I terminate a vehicle affiliation from my Paratransit Base or Commuter Van Authority?
• How can I terminate a vehicle affiliation from my FHV Base?
• What do I need to know about the July 1, 2008 requirement that ALL Paratransit vehicles must begin using an Electronic Record System?
• What do I need to do to have my TLC license replaced if it is lost or stolen or mutilated/damaged?
• What do I need to do to update my TLC license? 
• My TLC license was mailed but I have not received it. What do I do?
• What do I need to do to notify the TLC that I am no longer using my for-hire vehicle/cancelled my “Diamond” Decal/Permit?
• How can Bases/Authorities notify the TLC when a vehicle is no longer affiliated with that base/authority? 
• How can I check the Lists of Current TLC Licensees?
• How can I find a List of Open Summonses for Active TLC Licensees?
• How can I find a List of Points given to a For-Hire base or vehicle?
• How can I find a List of Street Hail Violator Summonses (closed and guilty only) for TLC Licensees?
• What do I need to know about the vehicle application processing?
• Where can I go to obtain Vehicle Insurance information?
• I am having with problems with a vehicle insurance claim with a TLC licensee and would like to file a complaint. What do I do?


• How can I terminate a vehicle affiliation from my Paratransit Base or Commuter Van Authority?

To remove a Paratransit or Commuter Van vehicle from your base records (un-affiliate), you must fill out the form provided to base/authority owners electronically. To obtain this form, click on Electronic Vehicle Termination of Affiliation Form.

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• How can I terminate a vehicle affiliation from my FHV Base?

As of July 2nd, 2009, you must notify the vehicle owner of the termination.

There are two ways to do this:

1. You can submit a *NEW* Termination of Affiliation Form that both you and the vehicle owner have signed.  To obtain this form, please click on Termination of Affiliation Form.

2. If you cannot get the vehicle owner to sign, you must give the vehicle owner notice in writing. A letter must be sent to the vehicle owner, using certified mail, to the address that matches the address of the vehicle owner we have on file. You will need to show proof you sent the letter when you request the termination of affiliation. Please see Sample Letter of Termination of Vehicle Affiliation for your convenience.


You must submit the ‘Termination of Affiliation Form’ (and letter if applicable) to the TLC by fax to 718.391.5695 or by scanning and emailing the documents to terminate@tlc.nyc.gov.

NOTE: You will no longer be able to submit these requests through our website.

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• What do I need to know about the July 1, 2008 requirement that ALL Paratransit vehicles must begin using an Electronic Record System?

To find out more information about the Electronic Record System beginning, July 1st, 2008, please click on Information Fact Sheet.

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• What do I need to do to have my TLC license replaced if it is lost or stolen or mutilated/damaged? 

If your TLC license has been lost or stolen, you must obtain a replacement TLC credential. There are four (4) easy steps that you need to follow. Please Click Here for more information. Please read the Instruction Sheet carefully.

Note 1: You will need to take a special form with you to the police precinct nearest to where the incident occurred.  You can print out this form by clicking on Lost or Stolen Credential Police Memo.

Note 2: You will need to bring another special form – completed and signed – to our LIC facility.  This form is available by clicking on Lost/Stolen or Damaged/Mutilated Credential Form.

Note 3: If your TLC license has been mutilated or damaged, you will need to bring with you a completed and signed Lost/Stolen or Damaged/Mutilated Credential Form to our LIC facility. For more detailed information and instructions, please click here

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• What do I need to do to update my TLC license? 

If you would like to change your name on file with the TLC, or update your photo, please click here click here

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• My TLC license was mailed but I have not received it. What do I do?

If you have not received your TLC license in the mail, you must obtain a replacement.

You will need to wait 10 days from the date your license was mailed out.
After 10 days, please visit our LIC facility located at 32-02 Queens Blvd 2nd floor LIC, NY 11101 to submit an Affirmation Form completed and signed and ALL required documents listed on the Instruction sheet.

DRIVERS ONLY - If you have an out of state license, you will also need to bring in a certified abstract (state driver record) that is stamped or sealed and cannot be older than 30 days.

If during the 10 day period the license you are currently using expires or is due to expire, you can visit our LIC facility to receive an extension sticker. The extension sticker will allow you to continue working until your newly approved license is received in the mail or until you submit the Affirmation Form after the 10 day period.

Please note: Please note: An extension sticker is only given if your license has already been approved, updated and mailed out.

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• What do I need to do to notify the TLC that I am no longer using my for-hire vehicle/cancelled my Decal/Permit?

If you would like to notify the TLC that you are no longer using your vehicle for-hire, and therefore would like to cancel your TLC vehicle permit/Decal, please fill out and sign the Vehicle Owner Affirmation to cancel TLC Permit.  

You may submit this Affirmation in person, or mail it to:
New York City Taxi & Limousine Commission
Compliance Unit
32-02 Queens Boulevard, 2nd Floor
Long Island City, New York 11101-2324

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• How can Bases/Authorities notify the TLC when a vehicle is no longer affiliated with that base/authority? 

To remove a vehicle from your base records (un-affiliate) you must fill out the form provided to base/authority owners electronically.  To obtain this form, click on Electronic Vehicle Termination affiliation.

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• How can I check the Lists of Current TLC Licensees?

To find out more information on how to check the Lists of a Current TLC Licensees, please click here.

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• How can I find a List of Open Summonses for Active TLC Licensees?

To obtain a List of Open Summonses, please click on Lists of Open Summonses for Active TLC Licensees.

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• How can I find a List of Points given to a For-Hire base or vehicle?

To obtain this list, please click on For-Hire bases and vehicles Points list.

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• How can I find a List of Street Hail Violator Summonses (closed and guilty only) for TLC Licensees?

To obtain a List of Street Hail Violator Summonses, please click on Lists of Street Hail Violator Summonses (closed and guilty only) for Active TLC Licensees.

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• What do I need to know about the vehicle application processing?

To obtain information about the vehicle application processing, please click here.

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• Where can I go to obtain Vehicle Insurance information?

If you would like to obtain information on Vehicle Insurance information, please click here.

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• I am having with problems with a vehicle insurance claim with a TLC licensee and would like to file a complaint. What do I do?

The TLC does not have regulatory authority over insurance claims. These are handled by the New York State Insurance Department. If you are having problems with an insurance claim with a TLC licensee and you would like to file a complaint with the New York State Insurance Department, please click here.

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