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FAQs - Additional Information

• How can I make an appointment for the Staten Island facility ? 
• Can a TLC licensed driver use a hands-free head set for a cell phone while they are driving ? 
• Can I receive health insurance if I am a TLC licensed driver ? 
• How does Workers’ Compensation affect my TLC driver’s license?
• How can I check the Lists of Current TLC Licensees? 
• How can I find out the status of my DMV license? 
• How can I find a List of Street Hail Violator Summonses (closed and guilty only) for TLC Licensees?
• Where can I go to obtain Vehicle Insurance information?
• I am having problems with a vehicle insurance claim with a TLC licensee and would like to file a complaint. What do I do? 

• How can I make an appointment for the Staten Island facility ? 

If you wish to submit your application at the Staten Island facility, you must make an appointment by calling (347) 844-3488. The Staten Island facility is open 8:00 a.m. to 2:00 p.m., Monday through Friday.

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• Can a TLC licensed driver use a hands-free head set for a cell phone while they are driving ? 

Even though NY State Law allows drivers to operate their personal vehicles while using a hands-free headset for their cell phones, TLC drivers are not allowed to. A driver cannot operate a TLC licensed vehicle while using a hands free headset unless the car is parked.

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• Can I receive health insurance if I am a TLC licensed driver ? 

If you do not have health insurance, you can apply for Health Stat Insurance. You can obtain a form in Spanish and English by clicking here. You can also visit our LIC facility, located at 32-02 Queens Boulevard, Long Island City, NY 11101 between 8am to 4pm, Monday through Friday.

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• How does Workers’ Compensation affect my TLC driver’s license?

To obtain information on Workers’ Compensation, please click on Workers’ Compensation Information Sheet. 

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• How can I check the Lists of Current TLC Licensees? 

To find out more information on how to check the Lists of a Current TLC Licensees, please click here.

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• How can I find out the status of my DMV license? 

To find out the status of your DMV license, please click here. 

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• How can I find a List of Street Hail Violator Summonses (closed and guilty only) for TLC Licensees?

To obtain a List of Street Hail Violator Summonses, please click on Lists of Street Hail Violator Summonses (closed and guilty only) for Active TLC Licensees.

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• Where can I go to obtain Vehicle Insurance information?

If you would like to obtain information on Vehicle Insurance information, please click here.

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• I am having problems with a vehicle insurance claim with a TLC licensee and would like to file a complaint. What do I do?

The TLC does not have regulatory authority over insurance claims. These are handled by the New York State Insurance Department. If you are having problems with an insurance claim with a TLC licensee and you would like to file a complaint with the New York State Insurance Department, please click here.

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