Resource Library

Though the best way to contact us is to visit us at one of our Workforce1 Career Centers, you can find answers to many of your job search questions in our library of resources below. For answers to questions not answered here, feel free to contact us with your question.

Helpful Documents

Résumé Resources

Interview Resources

Audience-Specific Resources

  • NYS Department of Labor – If you are looking to collect unemployment insurance, you can get information on how to apply here. You can also get career counseling and job placement services at the following locations:
    • Lower Manhattan NYSDOL/Workforce1 Career Center
      1 Hudson Square, 75 Varick Street
      New York, NY 10013
    • MetroTech NYSDOL/Workforce1 Career Center
      10 Metrotech Suite 4-100
      625 Fulton Street
      Brooklyn, NY 11201
    • Flushing NYSDOL/Workforce1 Career Center
      138-60 Barclay Avenue, 2nd Floor
      Flushing, NY 11355
  • Employment Works - The Department of Small Business Services, in partnership with the Center for Economic Opportunity and New York City Department of Probation, provides job placement and retention support services for individuals with criminal backgrounds.
  • NYC Department of Youth and Community Development – NYC DYCD provides job search assistance for those under 18 years old.
  • Center for Employment Opportunities - CEO serves people with past criminal convictions, currently on parole or probation and who live in one of the five boroughs of NYC. If you have questions, please e-mail
  • The Osborne Association - Osborne serves men, women and families who have had involvement with the criminal justice system. Jobseekers can get training in green jobs as well as resume development and financial planning services. For information, visit the website or call 718-707-2692 or 718-707-2617.

Education & Training Resources

  • NYC Training Guide - Find a training provider that offers the coursework or certificate you need on the NYC Training Guide. Many providers offer useful information, like student reviews and how many of their past students have been placed in jobs.
  • State University of New York (SUNY) - Provides New Yorkers with educational services in a complete range of academic, professional and vocational postsecondary programs
  • Brooklyn Public Library - Find resume development, English as a Second Language, skills training and other services at Brooklyn Library branches throughout the borough.  Look under Jobs & Business Information, Only at BPL, or Events Calendar.
  • Queens Public Library - Take English as a Second Language classes, research employers/ industries, and find resume and cover letter tools at Queens Library branches. Look under Your Community and Research Databases.
  • New York Public Library (Bronx, Manhattan and Staten Island) - Attend computer courses (in Spanish or English), financial literacy workshops or meet with career counselors at libraries in the Bronx, Manhattan and Staten Island. For class schedules, go to
  • Northern Manhattan Improvement Corporation - Find education, immigration or training services by calling the main number 212-822-8300. You may also call 212-822-8323 for GED preparation and English as a Second Language; 212-822-8315 for financial planning services; 212-453-5361 for immigrant services; and 212-453-5392 for building maintenance and weatherization training.
  • City College of New York, Continuing and Professional Studies - Take occupational training courses from bookkeeping to pharmacy technician as well as GED preparation and ESL classes.
  • College of Staten Island, Continuing Education - Take training courses in a range of occupations from insurance to healthcare as well as other services. Call 718-982-2174 for GED preparation, 718-982-2170 for resume development and 718-982-2196 for ESL classes.
  • The HOPE Program - Receive 8-12 week training for careers in food retail, building maintenance, clerical and front desk positions, and more.
  • YMCA, Harlem New Americans Welcome Center - Find classes for ESL, GED, citizenship, family literacy, and computer classes. For more information, visit the website or call 212-690-4024.