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Business Planning and Operations Courses

Below, you will find detailed descriptions of all of our Business Planning & Operations Courses. Click on the links below to jump down to course descriptions and details. Registration is FIRST-COME-FIRST-SERVE.

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Table of Contents
10 Steps to Starting Your Own Business*
Business Planning Basics 
Choosing the Right Legal Structure*
Understanding Intellectual Property*
Restaurant Management Bootcamp*
Restaurant Management Bootcamp 2.0*
Down to Business: Making Your Restaurant/Bar Last*
10 Steps to Starting A Worker Cooperative*
Hiring Right!*
SBA Presents: The Mature Entrepreneur*
SBA Presents: Determining Your Entrepreneurship Potential*
How to Become Certified as a Minority/Women-Owned Business*
Business Liability*
Let's Talk Contracts: Understanding Your Commercial or Construction Contract*
Legal Clinic: Intellectual Property Issues for Startups*
Navigating Government*
How to Maximize Productivity For Your Small Business*
Urban Entrepreneurship*
Human Resources and the Small Business Owner*
Minority & Women-Owned Business Enterprise Certification Workshop*
Hiring, Onboarding and Retaining the Best Employees*

*Not offered regularly. See details for next sessions.



10 Steps to Starting Your Own Business

Learn what it takes to start your own business! 
This course provides a basic overview of the steps you'll need to take to start a business and how NYC Business Solutions can guide you through each step along the way. Total course hours: 1 session, varies by Center from 1.5-2.5 hours.

You will learn about:

  • How to develop a business plan
  • How to determine your legal structure
  • How to set up your bookkeeping
  • How to get permits and licenses
  • How to obtain financing

Course Location Time Day(s) Dates

Bronx
400 East Fordham Road, 7th Fl.

3:00PM-5:00PM

Tuesday

11/4

Register

12/2

Register

12/16

Register

Brooklyn

 6:00PM-8:00PM

Monday

12/15

Register

Tuesday

12/16

Register

 10:00AM-12:00PM

Friday

12/19

Register

Queens
168-25 Jamaica Avenue, 2nd Fl.

2:00PM-3:30PM

Wednesday

11/5

Register

11/19

Register

12/10

Register
Upper Manhattan
361 West 125th Street, 2nd Fl.

5:30PM-7:30PM

Tuesday

11/4

Register

Thursday

12/4

Register

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Business Planning Basics

Learn about the key components of a strong business plan in just three hours!
This course will teach you how to organize your business idea into a structured plan, identify and promote your business to potential customers, fulfill the legal requirements of starting your business, and develop your financial projections. Total course hours: 1 session, 3 hours.

You will learn about:

  • Components of a strong business plan
  • Interconnectivity of marketing, finance, human resources and operations
  • Strategies for reaching your target customers
  • Developing a break-even analysis
  • Tools and templates that will assist you with the planning process

Course Location Time Day(s) Dates
Bronx
400 East Fordham Road, 7th Fl.

5:30PM-8:30PM

Thursday

11/6

Register

12/11

Register

Brooklyn
9 Bond Street, 5th Fl.

12:00PM-3:00PM

Wednesday

10/22

Register

Lower Manhattan
Science, Industry and Business Library
188 Madison Ave.

11:30AM-2:30PM

Saturday

11/15

Register

12/20

Register

Queens
168-25 Jamaica Avenue, 2nd Fl.

5:00PM-8:00PM

Wednesday

11/12

Register

Monday

12/8

Register
Staten Island
120 Stuyvesant Place, 3rd Fl.

5:30PM-8:00PM

Monday

9/15

Register

Upper Manhattan
361 West 125th Street, 2nd Fl.

5:30PM-8:30PM

Thursday

11/20

Register

Tuesday

12/16

Register

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Choosing the Right Legal Structure

Choosing the right corporate and tax entity for your business is important, but the decision is far from easy!
There are a lot of options to choose from, and many factors to consider.  The internet has thousands of articles on this topic, but many are either too general or too specific and some are just plain wrong. running. Total course hours: 1 session, 1.5 hours.

You will learn about:

  • The various business structures available to an entrepreneur in New York
  • The requirements for each
  • The benefits and drawbacks of choosing an LLC over a regular corporation correctly
  • How to use a new online license information system, Business Express 

Course Location Time Day(s) Dates

No courses are being offered at this time. Please check back soon for updates!

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Understanding Intellectual Property

This course will help you better understand the meaning of intellectual property and steps business owners can take in protecting the intellectual property of their business.

You will learn about:

  • The different types of intellectual property (patents, copyrights, trademarks)
  • Who should consider having their intellectual property protected
  • Why intellectual property should be registered

Course Location Time Day(s) Dates

No courses are being offered at this time. Please check back soon for updates!

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Restaurant Management Bootcamp

Learn the laws and regulations of running a restaurant in NYC!
To run a successful restaurant you must know how to manage your employees and expenses, as well as which licenses you may need. This course will help you understand all of the basic requirements to get your business up and running. Total course hours: 1 session, varies by Center from 1-2 hours.

You will learn about:

  • How to avoid large fines by knowing the laws regarding minimum wage, overtime vs. shift pay, uniforms, worker’s compensation, discrimination, health and sanitation, and other common issues
  • How to manage your employees more efficiently and effectively
  • What to know to apply for right licenses and permits correctly
  • How to use a new online license information system, Business Express
Course Location Time Day(s) Dates
Bronx
400 East Fordham Road, 7th Fl.

3:00PM-5:00PM

Wednesday

11/19

Register

Upper Manhattan
361 West 125th Street , 2nd Floor

5:30PM-7:30PM

Thursday

10/23

Register
Queens
168-25 Jamaica Avenue, 2nd Fl.

2:00PM-3:30PM

Friday

11/21

Register

Thursday

12/18

Register
Washington Heights
560 West 181st Street, 2nd Fl.

3:00PM-5:00PM

Tuesday

12/16

Register

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Restaurant Management Bootcamp 2.0

Learn the laws and regulations of running a restaurant in NYC!
To start and run a successful restaurant you must understand many different legal considerations such as: forming your company, dealing with partners and investors, find a space and negotiating a lease, obtaining permits and licenses.  This special follow-up to the Restaurant Management Bootcamp class will help you gain a deeper understanding of all of the basic requirements to get your business up and running. Total course hours: 1 session,  2.5 hours.

You will learn about:

  • Incorporating or forming a Limited Liability Company (pros/cons of each)
  • Partnership Considerations (The who/what/where/when and why’s of dealing with your business partners)
  • Dealing with Investors
  • Finding your restaurant space (do you buy an existing restaurant, or lease a space and build a new restaurant)
  • Negotiating your Restaurant’s lease
  • Liquor License overview
  • General discussion on permits needed (food service/cabaret/sidewalk café, etc.)
  • General discussion regarding insurance needs

Course Location Time Day(s) Dates

Lower Manhattan
110 William Street, 7th Fl.

3:30PM-5:30PM

Tuesday

10/21

Register

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Down to Business: Making Your Restaurant/Bar Last

Do you own a restaurant or bar? Lucky that it did not fail in the 1st year as most statistics show? Hoping that your business will last forever? Are you determined to beat the odds?

This course will get you well on your way of becoming even more of a success as a restaurant/bar owner. Class participants will explore the top 10 things they should know in order to continue to grow their business. The rules in the food industry change rapidly; and attending this course will help to keep you ahead of the curve! This course is taught with the New York State Restaurant Association and Helbraun & Associates, a legal firm that focuses on the restaurant industry.

You will learn about:

  • Best practices
  • Warning signs
  • What not to worry about

*Registrants for this course should be operating businesses for at least one year.

Course Location Time Day(s) Dates

Brooklyn
9 Bond Street, 5th Fl.

3:00PM-5:00PM

Thursday

10/2

Register

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10 Steps to Starting A Worker Cooperative

Learn what it takes to start a worker cooperative business! A worker cooperative is a business or organization that is owned and controlled by the people who work in it. This course will focus on the steps you will need to start a worker cooperative business of your own.

You will learn about:

  • What a worker cooperative is
  • If a worker cooperative business structure is right for your business
  • The benefits of starting a worker cooperative
Course Location Time Day(s) Dates
Bronx
400 East Fordham Road, 7th Fl.

5:30PM-7:30PM

Monday

10/6

Register

Upper Manhattan
361 West 125th Street, 2nd Fl.

5:30PM-7:30PM

Tuesday

9/30

Register

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Hiring Right!

Do you want to avoid making mistakes in hiring that can expose your business to lawsuits? In this class, you will learn about the many laws affecting how you manage employees, from hiring to firing.

You will learn about:

  • Laws covering the hiring process
  • Job posting and sourcing
  • References and background checks
  • 10 Tips to avoid lawsuits

Course Location Time Day(s) Dates

No courses are being offered at this time. Please check back soon for updates!

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SBA Presents: The Mature Entrepreneur

Are you over 50 or approaching retirement, or just seeking to start a new business or earn extra income? Your life path is different than that of younger entrepreneurs. This workshop will help you decide if you are making the right move at this point in your life. Do you have what it takes and what is required. What steps do I need to take to get started? Should I proceed or should I stay put? Where do I go for free assistance?

You will learna about:

  • Long-term planning for starting a business
  • Decision-making factors for senior entrepreneurs
  • Resources required to start & maintain a business
  • Steps to get started & additional resources

Course Location Time Day(s) Dates

No courses are being offered at this time. Please check back soon for updates!

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  SBA Presents: Determining Your Entrepreneurship Potential

Do you have what it takes to be an independent and successful entrepreneur? What are the traits, skills and characteristics of an entrepreneur?  Which areas still require development before you start your new endeavor? What about money? Should I proceed or not? Where do I start? This is an interactive workshop so come prepared to speak up and out!

You will learn about:

  • What is entrepreneurship
  • Characteristics of a successful entrepreneur
  • How to develop your vision and purpose
  • Personality type, leadership style, interpersonal skills
  • Do’s and Don’ts
  • Additional resources

Course Location Time Day(s) Dates

No courses are being offered at this time. Please check back soon for updates!

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Business Liability

Insurance is important for protecting your business. This class will help business owners understand common business insurance policies and prepare for unexpected events that can negatively impact operations

You will learn about:

  • Introduction to Business Liability
  • Business Continuation Agreements
  • Key Person Insurance
  • Disability Insurance
  • Liability Insurance for Small Business
  • Group Benefit Plans

Course Location Time Day(s) Dates

Lower Manhattan
110 William Street, 4th Fl.

5:30PM-8:00PM

Tuesday

10/21

Register

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How to Become Certified As a Minority/Women-Owned Business

Businesses certified as a Minority/Women-Owned (M/WBE) business are able to increase their visibility, capacity and contribute to the City’s economy through the bidding on public contracts. This course will help business owners learn how being certified as a M/WBE business can benefit their business.

*To attend this course, registrants must have been in business for at least one year.

You will learn about:

  • Qualifications to become a M/WBE business
  • Completion of the M/WBE certification application
  • Avoiding common certification mistakes
  • Receiving assistance with bids and proposals

Course Location Time Day(s) Dates
Queens
168-25 Jamaica Avenue, 2nd Fl.

3:00PM-5:00PM

Thursday

9/25

Register

10/23

Register

Brooklyn
9 Bond Street, 5th Fl.

5:00PM-8:00PM

Monday

10/6

Register

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Let's Talk Contracts: Understanding Your Commercial or Construction Contract

You will learn about:

  • Commercial business contract: typical elements of a contract; typical problems; contracts that must be in writing
  • Construction contract: significant provisions

Course Location Time Day(s) Dates
Queens
168-25 Jamaica Avenue, 2nd Fl.

9:30AM-11:00AM

Thursday

9/25

Register

Brooklyn
335 Adam Street, Suite 2700

9:30AM-11:00AM

Tuesday

9/30

Register

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Legal Clinic: Intellectual Property Issues for Startups

In the early stages of a new business, intellectual property can be critical for protecting the company’s core ideas, generating revenue, and attracting investors. At the Intellectual Property Issues for Startups Legal Clinic, you can receive pro-bono legal and business advice from volunteer attorneys with the New York State Bar Association and representatives from the United States Patent and Trademark Office!

Attorneys will be available to answer questions related to:

  • Intellectual Property Strategy
  • Licensing
  • Valuation*
  • Commercialization/Monetization*
  • Patent
  • Trademark
  • Copyright
  • Trade Secret
  • Litigation

*If you are seeking commercialization/monetization and/or valuation services, you will also be paired with a non-attorney volunteer specializing in these areas.

Course Location Time Day(s) Dates

No courses are being offered at this time. Please check back soon for updates!

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Navigating Government

Navigating Government is a course designed to provide potential and existing business owners with an introduction to New York City’s rules, regulations, and codes. The course will provide useful information that will help a business owner understand the various steps necessary to open an establishment as well as operate within the five boroughs.

You will learn about:

  • Creating a business
  • Common agency regulations
  • City resources for small businesses

Course Location Time Day(s) Dates
Bronx
400 East Fordham Road, 7th Fl.

3:00PM-5:00PM

Wednesday

10/29

Register

Brooklyn
9 Bond Street, 5th Fl.

3:00PM-5:00PM

Thursday

12/4

Register
Queens
168-25 Jamaica Avenue, 2nd Fl.

3:00PM-5:00PM

Tuesday

10/21

Register

Staten Island
120 Stuyvesant Place, 3rd Fl.

10:00AM-12:00PM

Tuesday

10/14

Register

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How to Maximize Productivity For Your Small Business

What would you do for your business with an extra hour in your day?

Most of us measure how productive we are by the quality of life and every day success. Entrepreneurs are success driven and strive to make every day better than the next but it's difficult when you sometimes feel overwhelmed and sinking in quicksand.

Join our workshop to increase your productivity by improving your interpersonal skills, maximizing your energy, managing time efficiently and keeping an organized workplace environment.

You will learn about:

  • Relationships: Learn how your relationships impact your effectiveness.
  • Energy: Uncover your sources of innovation and motivation–and what holds you back from success.
  • Time: Explore how you spend your days, and how you wish you did.
  • Space: Optimize your workspace for best results.

Course Location Time Day(s) Dates

Upper Manhattan
361 West 125th Street, 2nd Fl.

5:30PM-7:30PM

Wednesday

10/22

Register

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Urban Entrepreneurship

This course focuses on the links between entrepreneurship, interest in urban issues, community development, new venture creation, economic development and urban policies.  It is designed to assist students in the understanding of the environment within which urban entrepreneurs operate.

You will learn about:

  • Identify innovative instruments and approaches to promote urban entrepreneurship
  • Present tools and strategies aimed at developing urban entrepreneurship
  • Explore social enterprises as innovative actors in urban entrepreneurship
  • Indicate how to finance urban entrepreneurship using innovative instruments
  • Point out how to use special zones and tax incentives to support urban entrepreneurship
  • Show how the best international practices in business can be brought together in integrated urban policy and strategy at the level of individual cities and neighborhood
  • Focus on area-based policies for urban entrepreneurship

Course Location Time Day(s) Dates

Upper Manhattan
361 West 125th Street, 2nd Fl.

5:30PM-7:30PM

Monday

10/27

Register

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Human Resources and the Small Business Owner

As a small business owner, your most important asset in the success of business will be the employees that you hire to join your team. In this class, you will learn how to best search for employees, avoid pitfalls in hiring employees and employee retention.

You will learn about:

  • Develop a hiring package
  • Screening job applicants
  • The importance of documentation in HR

Course Location Time Day(s) Dates

Brooklyn
9 Bond Street, 5th Fl.

1:00PM-4:00PM

Wednesday

11/19

Register

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Minority & Women-Owned Business Enterprise Certification Workshop

If you want to do business with the government, getting certified as a Minority & Women-Owned Business Enterprise (M/WBE) can help you to accomplish that goal. 

Getting certified as a Minority & Women-Owned Business Enterprise (M/WBE) gives you exclusive access to opportunities to sell to government, networking events, inclusion in the City's Online Directory of Certified Businesses and offers many other benefits.

Join us for a workshop that will walk you through the process for completing your M/WBE application.

You will learn about:

  • How to get certified as an M/WBE with New York City, New York State, NYC School Construction Authority, and The Port Authority of New York and New Jersey
  • How to apply for a vendor number and get notified of government opportunities in your industry
  • How to complete your M/WBE application the right way
  • How to work with an account manager to review your application for completeness before submitting it to an analyst for approval

You can attend the M/WBE workshop online via a webinar or in-person at NYC Business Solutions, Queens Center. For the webinar please use this link. 

Course Location Time Day(s) Dates

Queens
168-25 Jamaica Avenue, 2nd Fl.

10:00AM-12:00PM

Thursday

12/18

Register

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Hiring, Onboarding and Retaining the Best Employees

Hiring, onboarding and retaining the best employees is critical to the success and growth of any organization. There are many things to consider and laws to comply with during this  process, including job ads, the employment application, interviewing, compensation, benefits, background checks, restrictive covenants, training, benefits administration and many others. With all these things to consider, we want you to be equipped to navigate these processes successfully.

You will learn about:

  • How to recruit and screen candidates
  • HR and labor law compliance
  • Employee misclassification issues (Interns, Independent Contractors)
  • Payroll taxes and pre-taxed benefits
  • Workers compensation
  • How to comply with the new NYC Sick Pay Law, and the New York Labor Law with respect to overtime pay
  • Training grants to build your staff skills, enter new markets, increase profitability, retain employees and become more efficient in operations
  • Maximizing profits alongside your staff through operational excellence

Course Location Time Day(s) Dates

Queens
168-25 Jamaica Avenue, 2nd Fl.

9:30AM-12:30PM

Tuesday

11/18

Register

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For questions about individual courses or to register over the phone, please contact an Account Manager at one of our NYC Business Solutions Centers.