The Department of Small Business Services (“SBS” or the “Agency”) is seeking an appropriately qualified vendor to provide a survey and statistical analysis of workforce development outcomes and customer satisfaction at the NYC Workforce1 Career Centers. The selected proposer will be required to survey, collect and analyze data regarding customer satisfaction.
The Request for Proposals (RFP) package may be obtained in person beginning July 18, 2013 through August 15, 2013, Monday through Friday, between the hours of 9:00 a.m. to 5:00 p.m., excluding holidays and weekends, at the NYC Department of Small Business Services, Procurement Unit, 110 William Street, 7th Floor, New York NY 10038.
The RFP package may also be downloaded from the SBS website by completing and submitting the form below.
All prospective vendors take full responsibility for checking this site for any subsequent changes or addenda.
All questions regarding this solicitation shall be due no later than August 7, 2013 at 4:00pm. All questions regarding this RFP must be mailed, emailed, or faxed to the Authorized Agency Contact Person as listed in the RFP.
The original and four (4) copies of the complete proposal and all attachments should be hand- delivered or sent through certified mail to the Agency Authorized Contact Person listed in the RFP document, no later than August 15, 2013 at 5:00pm. Proposals received after the due date and time are late and shall not be accepted by the Agency, except as provided under the New York City Procurement Policy Board Rules.
The City of New York Department of Small Business Services will not be responsible for lost, delayed or misdirected mail. Faxed or emailed proposals will not be accepted. Any expenses incurred by your firm in the preparation and submission of the proposal(s) will not be reimbursed by the City of New York.
To download a copy of the solicitation in Adobe Acrobat format, please complete and submit the form below: