The Department of Small Business Services (SBS) makes it easier for businesses in New York City to form, do business, and grow by providing direct assistance to business owners, fostering neighborhood development in commercial districts, and linking employers to a skilled and qualified workforce.
NYC Business Solutions is a suite of services that help businesses start, operate and expand in New York City. Regardless of the size or stage of a business, NYC Business Solutions can help meet the needs of entrepreneurs and business owners. NYC Business Solutions’ services can be accessed at NYC Business Solutions Centers located in the five boroughs. Services include:
Business Planning to help businesses develop appropriate strategies to reach their business goals
Business Courses to teach businesses business planning, computer-based bookkeeping, and marketing skills
Financing to help businesses identify lenders, package loan applications, and increase their chances of receiving loans
Legal Review of Contracts and Leases with a network of lawyers offering pro-bono services
Hiring to provide businesses access to a ready pool of screened job candidates
Training Funds to improve the skills of entry-level employees while increasing the profitability of businesses
Minority/Women-owned Business Enterprise Certification to help businesses become certified and access assistance related to bidding and procurement opportunities and to technical support through SBS’ Division of Economic and Financial Opportunity.
Navigating Government to help businesses understand regulations and meet requirements
Incentives to save businesses money as they relocate, expand or make capital improvements
NYC Business Express helps businesses identify their City, County, State, and Federal requirements to start, operate, and expand in New York City. The interactive website provides businesses with a customized list of requirements, information about incentives and other resources to aid in their long-term success.
SBS runs New York City’s workforce development programs, which connect employers to a skilled workforce and provide training and placement services to the City’s adult workforce. Workforce1 Career Centers are located throughout the five boroughs and provide the City's jobseekers with a full array of employment services including career advisement, job search counseling, skills training, and job placement. SBS operates these centers in coordination with the New York State Department of Labor and the City University of New York, combining the expertise of many different organizations to provide a seamless network of employment services and business development resources.
SBS oversees and supports New York City's network of 67 Business Improvement Districts (BIDS) - the most comprehensive system of its kind in the country. BIDs are locally based organizations that keep their commercial districts clean and safe, market those districts to consumers, visitors and new businesses, and invest in capital improvements to open opportunities for other economic development initiatives to succeed. Collectively, New York City’s BIDs contribute $80 million in supplemental services to more than 64,000 businesses.
SBS runs Avenue NYC, a public/private partnership to build thriving neighborhood business districts throughout New York City. SBS works with local partners to make seed investments in maintenance, capital improvements, business recruitment, real estate development and marketing, which attract additional private investment and encourage business growth. Avenue NYC is currently working in more than 100 neighborhoods throughout the five boroughs.
NYC Business Solutions is committed to encouraging a competitive and diverse New York City business environment. NYC Business Solutions Certification and Access supports local and historically underserved small businesses by certifying Minority- and Women-Owned Business Enterprise, Locally-Based Enterprise, and Emerging Business Enterprise and working to ensure their access to New York City contract opportunities. SBS also provides a host of free services to help certified firms grow, including educational seminars, business counseling, networking events, access to bonding, and capital and bidding assistance.