The NYC Mayor's Office of Housing Recovery Operations and the Build it Back Program are dedicated to helping New Yorkers living in communities affected by Hurricane Sandy rebuild their homes and get their lives back to normal.
Mayor de Blasio's "One City, Rebuilding Together" report details how the City is overhauling the Sandy recovery programs. On October 20, 2014 Mayor de Blasio announced that as a result of the overhaul, Build it Back had committed to have 1,000 homes under construction and 1,500 reimbursement checks issued by the end of the year.
Build it Back Applicant Guidebook (Last updated on June 27, 2014)
Translated Guidebooks: Arabic | Chinese | Haitian Creole | Korean | Russian | Spanish
By June 30, all applicants MUST submit documents for eligibility determination and schedule a damage assessment.
By July 31, all applicants MUST select their option by completing both their Option Selection Agreement and their Coordination of Benefits Worksheet.
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If you are not sure what is needed to complete your application, please contact us at (212) 615-8329 or by email at firstname.lastname@example.org. If necessary, we can connect you with our legal and financial counseling services, which provide cost-free application assistance.
FEMA Claims Review and Litigation Settlements Information for Build it Back Applicants
The Federal Emergency Management Agency’s (FEMA) National Flood Insurance Program (NFIP) is currently offering flood insurance policyholders in New York the chance to have their Hurricane Sandy claim reviewed. At the same time, FEMA is negotiating additional claim payments with policyholders who pursued litigation to resolve Hurricane Sandy claim disputes.
If you will receive or are considering pursuing an additional claim payment, we want to make sure you are aware of the impact an additional claim payment may have on your Build it Back application.
Build it Back Counselors are available for one-one-one informational sessions to discuss the impact an additional claim payment will have on your Build it Back application. To schedule an informational session, please call the Build it Back Counseling Hotline at (646) 237-5925.
FEMA is offering policyholders who submitted a Hurricane Sandy flood claim and who believe that their claim was underpaid the opportunity to have their claim reviewed. Policyholders who have not pursued litigation or already received the maximum amount under their policy are eligible for this opportunity.
Build it Back supports NFIP’s commitment to reviewing claim files to ensure that each policyholder who suffered a loss from Hurricane Sandy is treated fairly. As the funding source of last resort, Build it Back is dedicated to assisting homeowners who do not have sufficient resources from insurance or other sources to recover fully from Hurricane Sandy.
For more information on FEMA’s Hurricane Sandy Claims Review, visit www.fema.gov/hurricane-sandy-nfip-claims.
What this could mean for your application
If you receive an additional payment from FEMA, Build it Back will be notified. Build it Back must take into account the additional payment prior to offering you a grant award. Build it Back will revise your coordination of benefits worksheet to account for the additional payment. This may result in a change to your transfer amount or reimbursement amount.
If you have received a grant from Build it Back, Build it Back will work with you to determine the portion of the grant which duplicates the additional payment and must be paid to Build it Back.
Federal law prohibits the use of federal funds to pay for damages or losses already covered by insurance. As a federally-funded program, Build it Back cannot provide an applicant with a grant which duplicates an insurance payment.
Negotiated claim payments are currently being offered to policyholders who pursued litigation to resolve Hurricane Sandy claim disputes. Build it Back is working with FEMA and plaintiffs’ attorneys to expedite duplication of benefits determinations for litigants who are Build it Back applicants.
What this could mean for your application
Build it Back must take into account additional insurance payments prior to offering an applicant a grant award. Once informed of an additional payment, Build it Back will revise your coordination of benefits worksheet to account for the additional payment. This may result in a significant change to your transfer amount or your reimbursement amount.
If you have received a grant from Build it Back, Build it Back will work with you and your attorney to determine the portion of the grant which duplicates the additional payment and must be repaid to Build it Back.
Build it Back only counts amounts paid for building loss. Attorneys’ fees, other costs of collection, and documented forced mortgage pay down are not counted as a benefit.
Calling All Contractors and Subcontractors
Build it Back and the Department of Design and Construction are expanding their capacity to allow for resilient development at a neighborhood-wide scale. To learn more about contracting and subcontracting and to apply for the pre-qualified list of contractors, please visit: nyc.gov/ddc.
Temporary Relocation Assistance
Build it Back now offers financial assistance for housing costs to homeowners who must temporarily vacate their properties due to Build it Back construction. Please click here for additional info
Zoning Text Amendment
On March 30, Mayor's Office of Housing Recovery (HRO), the Department of Housing Preservation and Development (HPD) and the Department of City Planning (DCP) proposed a zoning text amendment to accelerate post-Hurricane Sandy recovery and enable flood-resilient building construction in certain waterfront neighborhoods throughout the flood zone. The proposed amendment will be applicable in certain areas of Staten Island, Queens and Brooklyn that have experienced a high concentration of damage and where thousands of properties are expected to be elevated or rebuilt to comply with flood-resistant construction standards and to protect property owners against higher flood insurance premiums. Learn more
Build it Back Customer Service is available to answer questions Monday through Friday, 9 AM - 5 PM. Please call (212) 615-8329 or email email@example.com.
Mon: 2 PM - 8 PM | Tue - Fri: 9 AM - 8 PM | Sat: 10 AM - 4 PM | Sun: Closed
415 State Rd
Note: The Center's entrance is across the street from Beach 178th St.
10-01 Beach 20th St
Note: The Center's entrance is next to the Queens Library for Teens on the corner of Beach 20th and Cornaga Ave.
3050 West 21st St
Note: The Center is located at NYC HRA between Surf Ave and the Boardwalk.
1976 Hylan Blvd
Note: The Center is located at the Kia Dealership between Jefferson Ave and Stobe Ave.
In order to better serve our customers, Build it Back has established satellite offices in certain neighborhoods. Build it Back staff will be present at these offices at the times listed below. This list is subject to change.
To confirm that staff will be present at the location on a given date and time, please contact Customer Service at (212) 615-8329 or email firstname.lastname@example.org
Office of Senator Joseph Addabbo
159-53 159-53 102nd St
Wed: 10 AM - 4 PM
Office of Councilman Alan Maisel
2424 Ralph Ave
Tue: 10 AM - 4 PM
Thu: 10 AM - 4 PM