Welcome to NYC Housing Recovery

The NYC Mayor's Office of Housing Recovery Operations and the Build it Back Program are dedicated to helping New Yorkers living in communities affected by Hurricane Sandy rebuild their homes and get their lives back to normal.

Mayor Bill de Blasio announced in October 2015 that the Build it Back single-family home program will be complete by the end of 2016, and that 100 percent of reimbursement checks have now been sent out to homeowners.

The program's significant momentum over the past two years stems from the Mayor's overhaul of Build it Back in 2014. Details of the overhaul and the areas of progress can be found in the October 2015 update to the City's "One City Rebuilding Together" report.

RECENT ANNOUNCEMENTS

September 22, 2016
IMPORTANT NOTICE

Build it Back is proud to partner with the Center for NYC  Neighborhoods (CNYCN) and New York Disaster Interfaith Services (NYDIS) to offer Temporary Housing Services for homeowners displaced by construction on their homes. Please refer to the flyer at this link for further information.

August 17, 2016
HOLIDAY HOURS
The Build it Back Construction Customer Service Centers will be closed the following dates in recognition of Labor Day:

Saturday, September 3 - CLOSED
Monday, September 5 - CLOSED

August 15, 2016
IMPORTANT NOTICE

Please note that the hours of operation for the Build it Back Construction Service Center in Far Rockaway are changing effective Monday, August 22, 2016. The Far Rockaway center will be open for appointments and walk-ins Tuesdays through Thursdays. Grant Agreement meetings may be scheduled at Far Rockaway center on Tuesdays only.

New hours at this location are:

Monday: CLOSED
Tuesday: 9AM-5PM / 5PM-7PM (by appointment only)
Wednesday: 9AM-5PM
Thursday: 9AM-5PM
Friday: CLOSED
Saturday: CLOSED

August 10, 2016
The Build it Back Acquisition Program is seeking qualified contractors for fencing, securing, and maintenance of vacant sites. Please see the below link for more information on the newly released Invitation for Bids.
PRI Invitation For Bids

July 19, 2016
IMPORTANT NOTICE


As we work to finish the Build It Back single family program and help homeowners return to safe and resilient housing as quickly as possible, we are asking homeowners to make final decisions, final payments, and plan to move out of their homes so we can finish the work.

 These include deadlines for:

  • Approving design
  • Paying transfer amounts
  • Moving out

Please refer to the notice at this link for complete information on deadlines that may affect your participation in Build it Back.

June 30, 2016
IMPORTANT NOTICE

Build it Back has received reports that an individual(s) claiming to represent Build it Back is contacting Program applicants seeking personal information.  DO NOT PROVIDE ANY PERSONAL INFORMATION.

Please report any calls or suspicious activity to the New York City Department of Investigation's Hurricane Sandy Recovery Fraud Hotline at 212-825-5959.

As always, if you have any questions or concerns, you can contact Build it Back directly at 212-615-8329.

February 10, 2016
Build it Back, BP Adams, and CM Treyger Announce Update to Efforts to Help Homeowners Relocate During Construction
Read More

February 5, 2016
In support of the Build it Back Acquisition Program, a new RFP for contractors experienced in performing real estate transaction services was released. Please see the below link for more information.
PRI Legal Request for Proposals

January 27, 2016
Please note that there are now two addendums to the procurement for Temporary Housing providers.

  • Addendum 1 amends the original Notice of Intent to Enter into Negotiations.
  • Addendum 2 concerns eligible relocation-related expenses.
Access the addendums

January 12, 2016
The Mayor's Office of Housing Recovery today released the procurement for new Temporary Housing Service providers for Build it Back applicants needing to relocate during construction. The new providers, which will be fully funded by the City through existing HUD CDBG-DR funding, will allow the program to continue to accelerate construction as it moves aggressively towards Mayor Bill de Blasio's goal of completion by the end of 2016.

Access the procurement.

HRO is seeking appropriately qualified vendors to operate a temporary housing program to assist displaced homeowners during Build it Back construction. Vendors will provide access to: (1) a stock of available apartments ready for immediate occupancy, (2) subsidies for rent and moving expenses, (3) apartments conducive to homeowner needs, including accommodations for pets, (4) emergency hotel placements for homeowners who must immediately vacate their homes.

January 5, 2016
Build it Back Announces Comprehensive Effort to Help Homeowners Relocate During Construction
Read More

December 22, 2015
Build it Back Announces New Construction Services Centers
Read More

December 15, 2015
Build it Back Announces Final Pathway Selection Deadline
Read More

October 29, 2015
Marking Sandy Anniversary, Mayor de Blasio Announces that Build It Back Program will be Complete by End of 2016

Read More

October 22, 2015
De Blasio Administration Releases Progress Report on Sandy Recovery and Resiliency

Read More


FEMA Claims Review and Litigation Settlements Information for Build it Back Applicants


The Federal Emergency Management Agency’s (FEMA) National Flood Insurance Program (NFIP) is currently offering flood insurance policyholders in New York the chance to have their Hurricane Sandy claim reviewed. At the same time, FEMA is negotiating additional claim payments with policyholders who pursued litigation to resolve Hurricane Sandy claim disputes.

If you will receive or are considering pursuing an additional claim payment, we want to make sure you are aware of the impact an additional claim payment may have on your Build it Back application.

Build it Back Counselors are available for one-one-one informational sessions to discuss the impact an additional claim payment will have on your Build it Back application. To schedule an informational session, please call the Build it Back Counseling Hotline at (646) 237-5925.

Claims Review

FEMA is offering policyholders who submitted a Hurricane Sandy flood claim and who believe that their claim was underpaid the opportunity to have their claim reviewed. Policyholders who have not pursued litigation or already received the maximum amount under their policy are eligible for this opportunity.

Build it Back supports NFIP’s commitment to reviewing claim files to ensure that each policyholder who suffered a loss from Hurricane Sandy is treated fairly. As the funding source of last resort, Build it Back is dedicated to assisting homeowners who do not have sufficient resources from insurance or other sources to recover fully from Hurricane Sandy.
 
For more information on FEMA’s Hurricane Sandy Claims Review, visit www.fema.gov/hurricane-sandy-nfip-claims.

What this could mean for your application

If you receive an additional payment from FEMA, Build it Back will be notified. Build it Back must take into account the additional payment prior to offering you a grant award. Build it Back will revise your coordination of benefits worksheet to account for the additional payment. This may result in a change to your transfer amount or reimbursement amount.
 
If you have received a grant from Build it Back, Build it Back will work with you to determine the portion of the grant which duplicates the additional payment and must be paid to Build it Back.

Federal law prohibits the use of federal funds to pay for damages or losses already covered by insurance. As a federally-funded program, Build it Back cannot provide an applicant with a grant which duplicates an insurance payment.

Litigation

Negotiated claim payments are currently being offered to policyholders who pursued litigation to resolve Hurricane Sandy claim disputes. Build it Back is working with FEMA and plaintiffs’ attorneys to expedite duplication of benefits determinations for litigants who are Build it Back applicants.

What this could mean for your application
Build it Back must take into account additional insurance payments prior to offering an applicant a grant award. Once informed of an additional payment, Build it Back will revise your coordination of benefits worksheet to account for the additional payment. This may result in a significant change to your transfer amount or your reimbursement amount.

If you have received a grant from Build it Back, Build it Back will work with you and your attorney to determine the portion of the grant which duplicates the additional payment and must be repaid to Build it Back.
  
Build it Back only counts amounts paid for building loss. Attorneys’ fees, other costs of collection, and documented forced mortgage pay down are not counted as a benefit.

Calling All Contractors and Subcontractors

Build it Back and the Department of Design and Construction are expanding their capacity to allow for resilient development at a neighborhood-wide scale. To learn more about contracting and subcontracting and to apply for the pre-qualified list of contractors, please visit: nyc.gov/ddc.

Temporary Relocation Assistance

Build it Back now offers financial assistance for housing costs to homeowners who must temporarily vacate their properties due to Build it Back construction. Please click here for additional info

Customer Service

Build it Back Customer Service is available to answer questions Monday through Friday, 9 AM - 5 PM. Please call (212) 615-8329 or email housing@recovery.nyc.gov.

CONSTRUCTION SERVICE CENTERS

Brooklyn
Brooklyn Construction Services Center
1380 Rockaway Parkway 
Brooklyn NY 11236

Staten Island
Staten Island Construction Services Center
600-602 Midland Avenue
Staten Island NY 10306

Queens
Queens Construction Services Centers
158-29 Cross Bay Blvd
Howard Beach NY 11414

The Build it Back Construction Service Centers will be open six days a week to serve homeowners.

Monday - 9am-5pm
Tuesday - 9am-5pm
Wednesday - 9am-5pm
Thursdays - 9am-8pm
Friday - 9am-5pm
Saturday - 10am-2pm 

SATELLITE OFFICES

Brooklyn
Coney Island
1906 Mermaid Avenue, 2nd Floor
Brooklyn, NY 11224
Wednesdays by appointment

Council Member Treyger’s Office, Brighton Beach
445 Neptune Avenue, Room 2C
Brooklyn, NY 11224
Monday, 5PM-8PM

Queens
Breezy Point
17 West Market Street
Queens, NY 11697
Thursday, 2PM-7PM

10-01 Beach 20th Street
Far Rockaway, NY 11691
Tuesday, 9AM-5PM; 5PM-7PM (by appointment only)
Wednesday-Thursday, 9AM-5PM


Check Your Status
Submit Demographics
Track Sandy Funding
Volunteer with NYC Service
Donate to the Mayor's Fund