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Home > Publications > Human Services

HUMAN SERVICES

All documents are in PDF Format

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2004 Annual Report
The New York City Human Rights Law is one of the most comprehensive civil rights laws in the nation. The Law prohibits discrimination in employment, housing and public accommodations based on race, color, creed, age, national origin, alienage or citizenship status, gender (including gender identity and sexual harassment), sexual orientation, disability, or marital status. In addition, the Law affords protection against discrimination in employment based on arrest or conviction record and status as a victim of domestic violence, stalking or sex offenses. In housing, the Law affords additional protections based on lawful occupation and family status. The City Human Rights Law also prohibits retaliation and bias-related harassment.
Publisher: Human Rights - Date Created: 2/20/2005 - Type: Annual Report
2004 Annual Report

Immigration and Language Guidelines for Child Welfare Staff
The purpose of this pamphlet is to provide staff at the Administration for Children’s Services (ACS) with a brief overview of immigration and language issues for the purpose of maximizing child welfare services to meet the diverse needs of New York City’s immigrant communities. In order to meet these diverse needs and pursuant to Local Law 73, ACS staff is required to identify a client’s primary language at initial contact, and to seek interpretive services when necessary.
Publisher: Children's Services - Date Created: 2/10/2005 - Type: Guide - Manual
Immigration and Language Guidelines for Child Welfare Staff

Protecting Children and Strengthening Families
A Plan to Realign New York City’s Child Welfare System
Publisher: Children's Services - Date Created: 2/3/2005 - Type: Report
Protecting Children and Strengthening Families

Seniors at a Stand-Still: Poor Funding Halts Transportation for City's Elderly
Seniors at a Stand-Still: Poor Funding Halts Transportation for City's Elderly
Publisher: Public Advocate - Date Created: 2/3/2005 - Type: Report
Seniors at a Stand-Still: Poor Funding Halts Transportation for City's Elderly

Senior's Guide to Prescription Drug Plans in NYC 2005
Senior's Guide to Prescription Drug Plans in NYC 2005 updated and released February 2005
Publisher: Public Advocate - Date Created: 2/1/2005 - Type: Report
Senior's Guide to Prescription Drug Plans in NYC 2005

A Shot in the Dark: City Fails to Provide Accurate Information on Flu Vaccinations
A Shot in the Dark: City Fails to Provide Accurate Information on Flu Vaccinations
Publisher: Public Advocate - Date Created: 10/25/2004 - Type: Report
A Shot in the Dark: City Fails to Provide Accurate Information on Flu Vaccinations

Local Law 73 Implementation Plan
Implementation plan presents steps that HRA/DSS has taken and will take in order to be in compliance with Local Law 73. This plan is a continuation of HRA/DSS's commitment to provide access to all individuals seeking benefits and services, including individuals with limited English proficiency.
Publisher: Human Rsrcs - HRA - Date Created: 10/5/2004 - Type: Report
Local Law 73 Implementation Plan

Semiannual Status Report January - June 2004
January-June Semiannual Status Report
Publisher: Civilian Complaint - Date Created: 10/1/2004 - Type: Serial Publication
Semiannual Status Report January - June 2004

District Managers Rate 311: Citizen Service Center Needs Improvement
District Managers Rate 311: Citizen Service Center Needs Improvement
Publisher: Public Advocate - Date Created: 9/22/2004 - Type: Report
District Managers Rate 311: Citizen Service Center Needs Improvement

District Resource Statement Fiscal Years 2003 - 2004
District Resource Statement provides FY2003 - FY2004 information for each community district on demographic and socioeconomic data, HRA income support population, programs, services provided through contracts with service providers
Publisher: Human Rsrcs - HRA - Date Created: 7/21/2004 - Type: Report
District Resource Statement Fiscal Years 2003 - 2004

Investigation of Shelter Deaths in NYC by the Public Advocate's Office
Investigation of Shelter Deaths in NYC by the Public Advocate's Office
Publisher: Public Advocate - Date Created: 6/15/2004 - Type: Report
Investigation of Shelter Deaths in NYC by the Public Advocate's Office

OEM Ready New York Beat the Heat Guide
Ready New York: Beat the Heat offers tips on how to stay healthy and cool during the summer months, conserve water and energy, and identify and treat individuals with heat-related illnesses.
Publisher: Emergency Mgmt. - Date Created: 6/1/2004 - Type: Guide - Manual
OEM Ready New York Beat the Heat Guide

NYC Hunger Hotline: Service Leaves Callers Empty Handed
NYC Hunger Hotline: Service Leaves Callers Empty Handed
Publisher: Public Advocate - Date Created: 5/24/2004 - Type: Report
NYC Hunger Hotline: Service Leaves Callers Empty Handed

ACS 2003 Year End Review
Provides a graphically - oriented summary of specific indicators of the progress that ACS has made in collaboration with our contract agencies, members of state and local government, community members, and a range of other involved organizations. and individuals. This review serves as a brief overview and not as a comprehensive report.
Publisher: Children's Services - Date Created: 5/17/2004 - Type: Annual Report
ACS 2003 Year End Review

2003 Annual Report
The New York City Commission on Human Rights is charged with the enforcement of Title 8 of the Administrative Code of the City of New York, educating the public about the Law, and encouraging positive community relations. The Commission is divided into two bureaus – Law Enforcement and Community Relations. The Law Enforcement Bureau handles the intake, investigation, mediation and prosecution of complaints alleging violations of the Law. The Community Relations Bureau helps cultivate understandi
Publisher: Human Rights - Date Created: 2/20/2004 - Type: Annual Report
2003 Annual Report

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