Each Community Board has its own office, District Manager, and staff. The District Manager and the Board staff are hired by a Community Board and serve at the Board's pleasure. The District Manager establishes an office, hires staff, and implements procedures to improve the delivery of City services to the district.
District Managers play many different roles. They are complaint takers, municipal managers, information sources, community organizers, mediators, advocates, and much more. The main responsibility of the District office is to receive and resolve complaints from community residents. They also process permits for block parties, street fairs, etc. In addition, the office handles special projects such us organizing tenants and merchants associations, coordinating neighborhood cleanup programs, publicizing special events, and more, depending on community needs.