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|  Reference Materials The following documents represent reference materials that have been developed by the Mayor’s Office of Operations in connection with various project initiatives. If you have questions about these documents, please contact the Mayor’s Office of Operations.  Agency Services Annual Report 2006-2007Stormwater Mitigation Study Area (SMSA) ReportFlood Mitigation Taskforce Summary of ResultsCustomers Observing and Researching Experience (CORE) Executive SummaryCustomers Observing and Researching Experience (CORE) Final ReportNYCStat / CPR Fact SheetStreet Defects Glossary | |
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