NYC Feedback
The NYC Feedback Citywide Customer Survey (the Survey) was sent to more than 100,000 randomly-selected New York City households in June 2008 to assess New Yorker's opinions of City services. The Survey asked residents for their opinions about important characteristics of the City and services provided by city government. New Yorkers in all five boroughs were given the opportunity to voice their opinions and provide a quantitative measure of where the City can continue to improve service delivery.

The results of the Survey are presented in the Report of Survey Results, as well as a separate report for each of the 59 community Boards. Additional information can be found in the report appendices. Click on one of the links below for the report results.

Full Report (optimized for viewing online)
Full Report (optimized for printing)
Executive Summary
Community Board Reports
Citywide Maps of Results by Community Board
Survey Questionnaire
Read the Press Release
View the New York Times Interactive Graphic of Survey Data

To request copies of the full data set, please put your request in writing. Please include your name, the name of your organization, and the purpose of your request and send to:

Jeffrey A. Kay, Director
Mayor’s Office of Operations
253 Broadway, 10th Floor
New York, New York 10007


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