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Appendices

 The following appendices include the survey and reporting methodology, as well as breakdowns of all results by respondent characteristics, such as age, gender, race and ethnicity, and by every borough.


A. Survey and Reporting Methodology

B. Frequency of Responses to All Questions (with Don't Knows and No Responses Included)

C. Frequency of Responses to All Questions (with Don't Knows and No Responses Removed)

D. Summary of Responses to "Most Important Issues" Facing the City

E. Customer Service Ratings by Type of Service

F. Service Ratings by Users

G. Rating of Services by Preferred Language

H. Responses to Selected Survey Results by Race/Ethnicity

I. Responses to Selected Survey Results by Household Income

J. Responses to Selected Survey Results by Age

K. Responses to Selected Survey Results by Gender

L. Responses to Selected Survey Results by Length of Residency

M. Responses to Selected Survey Results by Primary Language

N. Responses to Selected Survey Results by Presence of Children in Household

O. Responses to Selected Survey Results by Living in Public Housing

P. Responses to Selected Survey Results by Borough

Q1. Responses to Selected Survey Results by Community Board (Manhattan)

Q2. Responses to Selected Survey Results by Community Board (Bronx)

Q3. Responses to Selected Survey Results by Community Board (Brooklyn)

Q4. Responses to Selected Survey Results by Community Board (Queens)

Q5. Responses to Selected Survey Results by Community Board (Staten Island)

R. Maps of Selected Survey Results by Community Board

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