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 Welcome to the Mayor's Office of Operations | ||
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|  The Mayor's Office of Operations undertakes projects that make government more customer-focused, innovative, and efficient. The Office of Operations works to make a government of over 40 agencies and 300,000 employees more cost effective and coordinated in carrying out its day-to-day business, and more accessible to the 8 million residents the City serves. The Office of Operations also monitors the performance of all City agencies, holding each agency accountable for providing high quality services and making data about the City's performance readily available to the public. | |
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 Mayor's Management Report Data on over 1,260 performance indicators from 46 agencies. Learn more |
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Citywide Performance Reporting Updated agency performance data. Learn more |
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NYC Scout Sends inspectors to identify and report conditions to be fixed by City agencies. Learn more |
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Scorecard: Street & Sidewalk Cleanliness Ratings Measurement of all 5 boroughs' street and sidewalk cleanliness. Learn more |
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Core Program reports on the quality of customer service and the physical conditions of the City's walk-in centers. Learn more |
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NYCertified Tests and trains bilingual City employees in providing language services. |
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| Press Releases |
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