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The Mayor's Office of Operations undertakes projects that make government more customer-focused, innovative, and efficient. The Office of Operations works to make a government of over 40 agencies and 200,000 employees more cost effective and coordinated in carrying out its day-to-day business, and more accessible to the 8 million residents the City serves. The Office of Operations also monitors the performance of all City agencies, holding each agency accountable for providing high quality services and making data about the City's performance readily available to the public.
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