The Mayor's Management Report (MMR), which is mandated by the City Charter, serves as a public report card on City services affecting New Yorkers. The MMR is released twice a year. The Preliminary MMR provides an early update of how the City is performing four months into the fiscal year. The final MMR, published each September, looks retrospectively at the City's prior fiscal year performance.

Browse or search the latest report using the new interactive web site.

Download the Full Report

Select an individual chapter to download
- Select -Full Report311 Customer Service CenterAdministrative Trials & HearingsAgingBoard of ElectionsBuildingsBusiness IntegrityChildren's ServicesCity PlanningCity University of New YorkCitywide Administrative ServicesCivilian Complaint Review BoardConsumer AffairsCorrectionCultural AffairsDesign & ConstructionEconomic DevelopmentEducationEmergency ManagementEnvironmental ProtectionFinanceFireHealth & HospitalsHealth & Mental HygieneHomeless ServicesHousing Preservation & DevelopmentHuman ResourcesHuman RightsInformation Technology & TelecommunicationsInvestigationLandmarks PreservationLawLibrariesMedical ExaminerNew York City HousingParks & RecreationPoliceProbationRecords & Information ServicesSanitationSchool ConstructionSmall Business ServicesTaxi & LimousineTransportationYouth & Community Development 

Descriptions and sources of the information for each performance statistic in the Fiscal 2013 Preliminary Mayor's Management Report.

Reports from Fiscal 1997 to Present
Visit the archives

Additional tables on paid absences, agency vehicle fleets and budgetary units of appropriation.

- Select -Full Report311 Customer Service Center Inquiries by AgencyAnnual Paid Absence RatesBudgetary Units of AppropriationVehicle Fleets and Maintenance