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Interagency MOUs
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Customer Satisfaction Survey
Home
About Operations
-
Interagency MOUs
Performance Data
-
Citywide Performance Reporting (CPR)
-
Street Conditions Observation Unit
-
Mayor's Management Report (MMR)
-
Scorecard/Street Cleanliness Rating
Citywide Initiatives
Customer Service
-
Customer Service Week
-
Customer Service Newsletter
-
Language Services
-
Facility Inspection Program
311
Audit Services
Environmental Services
Contact Operations
-
Email the Director
-
Customer Satisfaction Survey
NYC Feedback: Appendices
The following appendices include the survey and reporting methodology, as well as breakdowns of all results by respondent characteristics, such as age, gender, race and ethnicity, and by every borough.
Survey and Reporting Methodology
Frequency of Responses to All Questions (with Don't Knows and No Responses Included)
Frequency of Responses to All Questions (with Don't Knows and No Responses Removed)
Summary of Responses to "Most Important Issues" Facing the City
Customer Service Ratings by Type of Service
Service Ratings by Users
Rating of Services by Preferred Language
Responses to Selected Survey Results by Race/Ethnicity
Responses to Selected Survey Results by Household Income
Responses to Selected Survey Results by Age
Responses to Selected Survey Results by Gender
Responses to Selected Survey Results by Length of Residency
Responses to Selected Survey Results by Primary Language
Responses to Selected Survey Results by Presence of Children in Household
Responses to Selected Survey Results by Living in Public Housing
Responses to Selected Survey Results by Borough
Responses to Selected Survey Results by Community Board
Bronx
Brooklyn
Manhattan
Queens
Staten Island
Maps of Selected Survey Results by Community Board
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