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Performance Data

The Mayor's Office of Operations monitors, collects and reports performance data for 46 City agencies.

All essential data, reports and statistics related to City services are found on the NYCStat portal. Of those listed on the portal, the following performance-related information is managed by the Mayor's Office of Operations.


Citywide Performance Reporting System (CPR)

Citywide Performance Reporting System (CPR)
Access to critical performance indicators for every City agency. Includes monthly updates and automatic evaluation of trends within specific program areas.
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The Mayor's Management Report (MMR)

The Mayor's Management Report (MMR)
A public report card on City agency performance published twice a year.
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311 Reporting

311 Reporting
Statistics on the City's response to service requests from 311 callers.
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Street Conditions Observation Unit

SCOUT: Street Condition Observations
Maps street conditions such as potholes and catch basin defects, and allows users to track the progress of repairs.
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Scorecard: Street & Sidewalk Cleanliness Ratings

Scorecard: Street & Sidewalk Cleanliness Ratings
Measurement of all 5 boroughs' street and sidewalk cleanliness.
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NYC Fleet Daily Service Report

NYC Fleet Daily Service Report
The status of agency and critical fleets.
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