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Most Frequent Inquiries - September 2004

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
Property Tax/STAR Inquiries 106,347 10.6%
CFC and Freon Removal 17,534 1.7%
Bus or Subway Information 17,123 1.7%
Parking Violations and Ticket Assistance 15,544 1.5%
Find a School 15,363 1.5%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Department of Finance (DOF) 144,731 14.4%
Police Department (NYPD) 67,433 6.7%
Department of Sanitation (DSNY) 52,303 5.2%
Department of Transportation (DOT) 34,330 3.4%
Department of Education(DOE) 34,095 3.4%

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