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Most Frequent Inquiries - October 2008

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
Heat Complaint - Residential Building - Inadequate Heat 35,427 2.0%
Election Information and Voter Registration 33,156 1.9%
City Property Tax Rebate - Information and Eligibility Lookup 22,615 1.3%
Landlord Complaint - Maintenance 16,684 1.0%
Noise from Neighbor 14,314 0.8%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Police Department (NYPD) 94,760 5.4%
Housing Preservation and Development (HPD) 81,422 4.6%
Department of Finance (DOF) 64,533 3.7%
Department of Sanitation (DSNY) 49,861 2.8%
Department of Transportation (DOT) 49,482 2.8%

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