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Most Frequent Inquiries - October 2007

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
Bus or Subway Information 21,395 1.7%
Heat Complaint - Residential Building - Idadequate Heat 17,024 1.3%
Landlord Complaint - Maintenance 16,831 1.3%
Alternate Side Parking Information 14,859 1.2%
Noise from Neighbor 13,442 1.1%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Police Department (NYPD) 99,270 7.8%
Department of Sanitation (DSNY) 65,951 5.2%
Housing Preservation and Development (HPD) 58,107 4.6%
Department of Finance (DOF) 57,096 4.5%
Department of Transportation (DOT) 54,853 4.3%

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