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Most Frequent Inquiries - October 2006

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
Heat Complaint - Residential Building - Inadequate Heat 40,276 3.3%
City Property Tax Rebate - Information and Eligibility Lookup 31,879 2.6%
Parking Violation - Ticket Assistance 23,828 1.9%
Bus or Subway Information 23,718 1.9%
Landlord Complaint - Maintenance 20,919 1.7%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Department of Finance (DOF) 130,352 10.6%
Police Department (NYPD) 99,199 8.0%
Department of Sanitation (DSNY) 90,135 7.3%
Housing Preservation and Development (HPD) 90,015 7.3%
Department of Transportation (DOT) 59,247 4.8%

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