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Most Frequent Inquiries - October 2004

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
Property Tax/STAR Inquiries 262,917 22.1%
Plan Examiner Appointment Inquiries 48,845 4.1%
Landlord Complaint - Heat and Water 36,828 3.1%
Flu Vaccination Information 28,250 1.5%
CFC and Freon Removal 20,223 1.7%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Department of Finance (DOF) 311,340 26.2%
Department of Buildings(DOB) 67,099 5.6%
Department of Housing Preservation and Development(HPD) 66,117 5.6%
Department of Sanitation (DSNY) 60,740 5.1%
Police Department (NYPD) 60,574 5.1%

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