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Most Frequent Inquiries - November 2008

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
Heat Complaint - Residential Building - Inadequate Heat 39,305 2.7%
Poll Site Location 30,036 2.1%
Election Information and Voter Registration 19,773 1.3%
Landlord Complaint - Maintenance 14,862 1.0%
Noise from Neighbor 14,798 1.0%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Police Department (NYPD) 85,055 5.8%
Housing Preservation and Development (HPD) 79,372 5.4%
Department of Sanitation (DSNY) 55,535 3.8%
Board of Elections (BOE) 51,695 3.5%
Department of Transportation (DOT) 42,495 2.9%

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