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Most Frequent Inquiries - November 2007

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
Heat Complaint - Residential Building - Idadequate Heat 46,007 3.2%
Parking Violation - Ticket Assistance 18,575 1.3%
Bus or Subway Information 17,840 1.3%
Landlord Complaint - Maintenance 15,519 1.3%
Alternate Side Parking Information 14,371 1.0%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Police Department (NYPD) 88,376 6.2%
Housing Preservation and Development (HPD) 87,104 6.1%
Department of Sanitation (DSNY) 77,877 5.5%
Department of Finance (DOF) 58,566 4.1%
Department of Transportation (DOT) 49,344 3.5%

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