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Most Frequent Inquiries - November 2006

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
Heat Complaint - Residential Building - Inadequate Heat 29,649 2.4%
Parking Violation - Ticket Assistance 20,891 1.7%
Bus or Subway Information 20,456 1.7%
Fall Leaf Collections 19,009 1.6%
Missing Vehicle - Towed 18,180 1.5%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Department of Sanitation (DSNY) 103,635 8.6%
Police Department (NYPD) 87,164 7.2%
Department of Finance (DOF) 78,542 6.5%
Housing Preservation and Development (HPD) 72,408 6.0%
Department of Transportation (DOT) 49,756 4.1%

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