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Most Frequent Inquiries - November 2005

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
Residential Landlord Complaint - Heat and Water 44,116 3.5%
CFC and Freon Removal 22,581 1.8%
Bus or Subway Information 21,818 1.7%
Landlord Complaint - Maintenance 20,928 1.7%
Parking Violations and Ticket Assistance 19,411 1.5%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Department of Sanitation (DSNY) 91,133 7.2%
Housing Preservation and Development (HPD) 90,556 7.2%
Police Department (NYPD) 72,797 5.8%
Department of Finance (DOF) 70,012 5.5%
Department of Transportation (DOT) 64,447 5.1%

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