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Most Frequent Inquiries - May 2007

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
Nicotine Patch and Gum Program 30,550 2.6%
Bus or Subway Information 20,311 1.7%
Parking Violation - Ticket Assistance 19,781 1.7%
Missing Vehicle - Towed 17,776 1.5%
CFC and Freon Removal 15,367 1.3%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Police Department (NYPD) 103,007 8.6%
Department of Sanitation (DSNY) 77,043 6.5%
Department of Health and Mental Hygiene (DOHMH) 73,281 6.1%
Department of Environmental Protection (DEP) 58,529 4.9%
Department of Finance (DOF) 57,020 4.8%

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