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Most Frequent Inquiries - May 2006

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries

Nicotine Patch Program - Enrollment

 49,669 4.4%
CFC and Freon Removal 21,906 1.9%
Bus or Subway Information 21,266 1.9%
Parking Violations and Ticket Assistance 20,965 1.8%
Landlord Complaint - Maintenance 18,238 1.6%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Police Department (NYPD)

108,769

 9.6%
Department of Health and Mental Hygiene (DOHMH) 89,673 7.9%
Department of Sanitation (DSNY) 88,141 7.8%
Department of Finance (DOF) 59,733 5.3%
Department of Environmental Protection (DEP) 58,468 5.3%

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