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Most Frequent Inquiries - May 2005

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
Nicotine Patch Enrollment - Become a Quitter 95,655 9.0%
Parking Violations and Ticket Assistance 19,369 1.8%
CFC and Freon Removal 19,287 1.8%
Missing Vehicle - Towed 17,264 1.6%
Bus or Subway Information 16,874 1.6%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Department of Health and Mental Hygiene (DOHMH) 128,083 12.0%
Police Department (NYPD) 81,317 7.6%
Department of Sanitation (DSNY) 66,995 6.3%
Department of Finance (DOF) 53,769 5.1%
Housing Preservation and Development (HPD) 49,723 4.7%

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