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Most Frequent Inquiries - May 2004

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
Noise from Neighbor 14,796 2.0%
CFC and Freon Removal 14,425 2.0%
Noise from Outside 10,994 1.5%
Subway or Bus Information 9,000 1.2%
Landlord Complaint - Maintenance 7,893 1.1%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Police Department (NYPD) 69,457 9.5%
Department of Sanitation (DSNY) 52,477 7.2%
Department of Transportation (DOT) 33,880 4.6%
Department Environmental Protection (DEP) 24,445 3.3%
Department of Health & Mental Hygiene (DOHMH) 23,317 3.2%

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