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Most Frequent Inquiries - March 2008

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
Parking Violation - Ticket Assistance 19,532 4.9%
Bus or Subway Information 18,402 2.6%
Heat Complaint - Residential Building - Inadequate Heat 17,756 2.0%
Find a Police Precinct or PSA by Location 14,465 1.9%
Missing Vehicle - Towed 13,173 1.7%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Police Department (NYPD) 95,539 10.1%
Department of Finance (DOF) 57,436 9.1%
Housing Preservation and Development (HPD) 50,646 7.4%
Department of Transportation (DOT) 49,589 6.4%
Department of Sanitation (DSNY) 49,486 5.6%

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