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Most Frequent Inquiries - March 2007

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
Heat Complaint - Residential Building - Inadequate Heat 24,420 1.9%
Parking Violation - Ticket Assistance 22,263 1.7%
Bus or Subway Information 21,098 1.6%
Missing Vehicle - Towed 17,722 1.4%
Landlord Complain - Maintenance 16,714 1.3%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Police Department (NYPD) 92,032 7.0%
Department of Sanitation (DSNY) 82,684 6.3%
Department of Finance (DOF) 66,845 5.1%
Housing Preservation and Development (HPD) 64,570 4.9%
Department of Transportation (DOT) 58,760 4.5%

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