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Most Frequent Inquiries - March 2006

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries

Residential Landlord Complaint - Heat and Water

 31,736 2.9%
Parking Violations and Ticket Assistance 23,624 2.2%
Bus or Subway Information 23,312 2.2%
Landlord Complaint - Maintenance 19,891 1.8%
Missing Vehicle Towed 19,282 1.8%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Police Department (NYPD) 89,847 8.3%
Department of Sanitation (DSNY) 84,295 7.8%
Housing Preservation and Development (HPD) 75,396 7.0%
Department of Finance (DOF) 71,955 6.7%
Department of Transportation (DOT) 58,195 5.4%

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