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Most Frequent Inquiries - March 2005

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
Landlord Complaint - Heat and Water 56,472 4.7%
Parking Violations and Ticket Assistance 25,483 2.1%
Property Tax/STAR Inquiries 22,507 1.9%
Subway or Bus Information 21,382 1.8%
Missing Vehicle - Towed 19,293 1.6%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Department of Finance (DOF) 95,303 8.0%
Housing Preservation and Development (HPD) 92,805 7.8%
Department of Sanitation (DSNY) 68,108 5.7%
Police Department (NYPD) 62,063 5.2%
Department of Transportation (DOT) 51,682 4.3%

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