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Most Frequent Inquiries - March 2004

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
Landlord Complaint - Heat 18,195 2%
Noise from Neighbor 11,179 1%
CFC and Freon Removal 10,592 1%
Landlord Complaint - Maintenance 9,680 1%
Subway or Bus Information 9,064 1%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Police Department (NYPD) 58,405 7%
Department of Sanitation (DSNY) 53,357 7%
Housing Preservation and Development (HPD) 41,340 5%
Department of Transportation (DOT) 32,804 4%
Department Environmental Protection (DEP) 22,546 3%

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