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Most Frequent Inquiries - June 2004

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
CFC and Freon Removal 21,796 2.7%
Noise from Neighbor 14,544 1.8%
Noise from Outside 13,973 1.7%
Subway or Bus Information 10,262 1.3%
Landlord Complaint - Maintenance 9,524 1.2%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Police Department (NYPD) 79,518 9.9%
Department of Sanitation (DSNY) 66,074 8.2%
Department Environmental Protection (DEP) 33,601 4.2%
Department of Finance (DOF) 32,421 4.0%
Department of Transportation (DOT) 30,936 3.8%

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