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Most Frequent Inquiries - July 2008

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
Bus or Subway Information 18,469 4.9%
Noise from Neighbor 15,187 2.6%
Landlord Complaint - Maintenance 13,591 2.0%
Schedule a Plan Examiner Appointment 12,792 1.9%
Missing Vehicle - Towed 12,578 1.7%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Police Department (NYPD) 110,956 10.1%
Department of Sanitation (DSNY) 71,320 9.1%
Department of Environmental Protection (DEP) 50,397 7.4%
Department of Buildings (DOB) 47,530 6.4%
Department of Transportation (DOT) 43,294 5.6%

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