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Most Frequent Inquiries - July 2005

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
CFC and Freon Removal 34,090 3.5%
Landlord Complaint - Maintenance 19,926 2.1%
Bus or Subway Information 19,336 2.0%
Parking Violations and Ticket Assistance 18,945 2.0%
Fire Hydrant - Open or Leaking 16,639 1.7%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Department of Sanitation (DSNY) 92,955 9.6%
Police Department (NYPD) 86,605 8.9%
Department Environmental Protection (DEP) 59,865 6.2%
Department of Finance (DOF) 54,032 5.6%
Department of Housing Preservation and Development (HPD) 43,149 4.5%

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